Bank Teller

Overview

Join our dynamic banking team as a Bank Teller, where your enthusiasm for customer service and financial expertise will drive positive experiences for our clients. In this vital role, you will serve as the first point of contact for customers, handling transactions with precision and professionalism. Your ability to manage cash flow, promote banking products, and foster strong customer relationships will be key to enhancing our community presence. This position offers an engaging environment where your skills in financial services and industry regulations will shine, contributing directly to our mission of delivering exceptional banking experiences.

Responsibilities

• Process cash transactions accurately, including deposits, withdrawals, and payments, ensuring compliance with banking regulations and financial policies.
• Manage cash drawer handling with meticulous attention to detail, balancing cash at the start and end of each shift.
• Provide excellent customer service by addressing inquiries, resolving issues promptly, and guiding clients through banking products and services.
• Promote and upsell banking products such as loans, credit cards, savings accounts, and other financial services to meet client needs.
• Utilize banking software and Microsoft Office tools to record transactions, update customer information, and generate reports efficiently.
• Detect and prevent fraud by monitoring account activity for suspicious behavior and adhering to financial compliance standards.
• Build strong relationships with customers through relationship management techniques, ensuring their banking needs are met comprehensively.

Experience

• Proven experience in retail banking or financial sales with a focus on customer relationship management.
• Familiarity with processing cash transactions, cashiering procedures, and cash management systems.
• Knowledge of banking product expertise including loans origination, loan processing, and financial software applications.
• Understanding of industry knowledge of financial regulations and compliance requirements related to banking operations.
• Proficiency in basic math skills such as retail math, debit & credits calculations, 10-key typing, and handling cash drawer balancing.
• Technical proficiency with banking software platforms and Microsoft Office suite to streamline daily tasks.
• Strong communication skills combined with a proactive approach to relationship management and sales initiatives.

This role is ideal for motivated individuals eager to grow their career in the financial services industry while delivering outstanding service that makes a difference in our customers’ lives.

Pay: $23.19 - $27.93 per hour

Expected hours: 5.0 per week

Benefits:

• 401(k)
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person

Salary : $23 - $28