What are the responsibilities and job description for the Residence Life Coordinator position at Ashland University?
Job Description
The Residence Life Coordinator (RLC) is a 9.5-month, live-in position responsible for the overall administration and operation of several residential units, overseeing approximately 300-400 residential students, and a varied staff of RAs (Resident Assistants). Duties also include selection, training, supervision and evaluation of an RA staff and on campus programming responsibilities. This position serves as an integral role within the Office of Student & Residence Life (OSRL) and is directly supervised by the Director of Residence Life.
- Oversee residential administrative processes, including opening and closing of residence halls, health and safety inspections, room changes, census reports, work orders, and on-duty and crisis management responsibilities.
- Select, supervise, train and evaluate a staff of Resident Assistants with an emphasis on student leadership, peer support, and team cohesion.
- Provide regular one-on-one RA and group team meetings to guide RA development and residential area community.
- Serve in a rotating, on-call system with the RLC team, providing after hours crisis response and support.
- Assist with in-service and staff training, as well as student leadership development initiatives.
- Plan, implement, and assess programming based on Ashland University’s Division of Student Affairs and University student learning outcomes.
- Uphold all university policies and facilitate educational student conduct meetings in accordance with the Ashland University Student Handbook, and per the Office of Student Conduct.
- Assist with housing lotteries and room assignment procedures.
- Meet with students experiencing personal and/or academic challenges and refer to appropriate campus partners.
- Promote and build positive relationships with students (across campus) through engagement within the residence halls and across campus.
- Build and sustain a collaborative relationship with key campus partners, so as to increase the visibility of Residence Life professional staff and coordinate cross-campus opportunities (ex: with Safety Services, Facilities & Building Services, Fraternity & Sorority Life, International Student Services, Admissions, Counseling, etc.), while joining committees and/or task forces as necessary.
- Actively contribute to office management, administrative tasks related to the Front Desk and its student staff, as well as all communications via Residence Life.
- All other special projects and duties as assigned.
Required Qualifications
- Bachelor’s degree required.
- Live-in residency and supervision of multiple residential units required.
- Strong interpersonal, organizational, and conflict resolution skills.
- Ability and willingness to work evenings, weekends and non-traditional times.
- Ability to manage confidential and sensitive situations with professionalism and discretion.
- Serve as a responsible employee, and Title IX mandatory reporter.
Preferred Qualifications
- Prior Residence Life, Student Affairs, or Higher Education experience preferred.
- Excellent customer service skills.
- Familiarity with inclusive student development practices and wellness frameworks.
- Strong written and verbal communication skills.
- Experience with Colleague, eRezLife, and the Microsoft Suite preferred.
Physical Demands
Anticipated Start Date of New Hire
08/01/2025
Anticipated Number of Hours Working per Week
40
Shift Required?
Varied
Job Duties
Posting Detail Information
Posting Number
S989P
Number of Vacancies
1
Desired Start Date
08/01/2025
Job Open Date
07/27/2025
Job Close Date
Open Until Filled
Yes
Special Instructions to Applicants