What are the responsibilities and job description for the PFD Assistant position at Ashland Food Co-Op?
Job Summary: To prepare deli items to maintain fully-stocked, attractive displays and provide prompt, friendly and helpful customer service. To perform a variety of tasks essential to the successful operation of a Prepared Foods Department.
Food Preparation:
- Follow all food safety rules when preparing deli offerings.
- Prepare deli offerings following specifications of the Prepared Foods Manager.
- Prepare food in accordance with the Department of Agriculture standards.
- Inform other employees about ingredients used and prep tasks needed.
Product Handling:
- Ensure that full and attractive displays are maintained.
- Rotate and face product to ensure freshness and visibility.
- Ensure that shelf signage is accurate, current, complete and placed correctly according to department procedures.
- Ensure accurate and sanitary product processing, packaging and pricing according to department procedures, Organic Handling and Department of Agriculture regulations.
Customer Experience:
- Greet and interact with customers in a friendly way that shows you appreciate their patronage.
- Ensure that customers are attended to with a high level of service and professionalism.
- Offer help without being asked and be alert to customer's needs.
- Be familiar with Co-op policies and products in order to answer customer questions in a prompt and courteous manner, referring them to other staff when necessary.