What are the responsibilities and job description for the Customer Service Clerk position at Ashi Grocery - Towanda?
About the Role:
Join Ashi Grocery as a Customer Service Clerk in Towanda, PA, where you'll be the friendly face that welcomes customers and ensures they have a delightful shopping experience. This role is perfect for individuals who thrive in a fast-paced environment and love helping others.
Responsibilities:
- Assist customers with inquiries, providing knowledgeable and friendly service.
- Process transactions accurately and efficiently at the cash register.
- Maintain a clean and organized checkout area and store environment.
- Restock shelves and assist in inventory management as needed.
- Handle customer complaints and resolve issues with professionalism.
- Promote store promotions and loyalty programs to enhance customer engagement.
- Collaborate with team members to ensure a positive shopping experience.
- Adhere to all company policies and safety regulations.
Requirements:
- High school diploma or equivalent; prior retail experience is a plus.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends.
- Strong attention to detail and ability to multitask.
- Basic math skills and proficiency in handling cash.
- Positive attitude and a passion for customer service.
- Ability to lift up to 30 lbs and stand for extended periods.
- Familiarity with grocery store operations is advantageous.