What are the responsibilities and job description for the Front Desk Associate - Full Time (B) position at Asheville Massage & Bodywork?
Job Description:
Massage On Wheels & Asheville Massage & Bodywork is a well-established massage spa in Asheville, seeking a professional, outgoing, and motivated Front Desk Associate who is interested in the health and wellness industry. This role is perfect for someone looking to grow within a supportive and dynamic environment.
The Front Desk Associate plays a key role in ensuring the smooth operation of the spa. This position involves booking appointments, meeting sales goals, supporting staff, providing excellent customer service, and performing various administrative tasks.
Responsibilities:
- Manage the front desk and reception area with professionalism.
- Answer phone calls and accurately book appointments.
- Greet guests warmly upon arrival and offer them a complimentary beverage.
- Support staff by coordinating massage therapist schedules.
- Assisting clients with check in, check out, and account questions.
- Maintain complete and accurate data entry of client records.
- Putting Laundry away
- Ensure a clean, organized, and welcoming office environment.
Assigned Shifts:
For initial 30 days of training, shifts will vary Monday-Friday 8am-2:30pm, 10am-4:30pm and 2:30pm-9:00pm. After 90 days, assigned schedule is listed below.
- Monday: 8AM - 2:30 PM
- Thursday: 8AM - 2:30 PM
- Friday: 8AM - 2:30 PM
- Saturday: 8AM - 2:30 PM
- Sunday: 8AM - 2:30 PM
Note: Shifts will be set weekly, but flexibility is required for working different shifts and days as needed. Schedules will be communicated two weeks in advance.
Requirements:
- At least one year of sales or customer service experience.
- Availability to work a minimum of 32.50 hours per week.
- An associate's degree or equivalent experience is desirable.
- Ability to work some nights and weekends.
Benefits:
- Paid Training: $20/hr during the first 30-90 days.
- Competitive Pay: $20-$22/hr with potential raises based on periodic performance evaluations.
- 401(k) with Employer Match
- Health Insurance Reimbursement or In-Spa Wellness Benefits available.
- Paid Time Off (PTO)
- Flexible scheduling on occasion to accommodate personal needs.
- Warm, professional work environment.
- Experience a variety of work that is fun, challenging, and rewarding!
Additional Information:
Asheville Massage & Bodywork / Massage On Wheels is a non-smoking, drug-free work environment.
If you're ready to join a team where your skills are valued and your growth is supported, apply today!
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Health insurance
Application Question(s):
- What is your available start date?
- Do you like the game: Tetris?
- Please see job description and verify you are available to work the assigned weekly shift.
- Are you flexible with shift days and able to come in earlier or stay later when needed, while maintaining a total shift length of 6.5 hours?
- Why did you choose to apply for the position of Front Desk Associate here, and how do you think your skills and experiences make you a good fit for our team?
- Do you have any scheduling experience or prior experience in a spa, medical office, or appointment-based environment?
- Our Front Desk Associates typically earn $20–$23/hr including our bonus program. Does this align with your compensation expectations?
Work Location: In person
Salary : $20 - $22