Brand Ambassador

CLASSIFICATION/STATUS: Temporary, Per Diem, Hourly Employee, Non-Exempt

WORK LOCATION: Onsite Events, Must be New England-Based 

DEPARTMENT: CSD - Community Engagement

REPORTS TO: Events & Activations Manager

JOB LEVEL: 1 - Foundational

AREAS OF IMPACT: Community Events and Activations

SUPERVISORY RESPONSIBILITIES: No direct report

WHO YOU ARE: 

YOUR ROLE & IMPACT AT ASG

As part of a purposeful team at ASG, an integrated marketing agency that powers progress for corporations, nonprofits, government agencies, and the communities they serve, the Brand Ambassador is a self-motivated, community-oriented professional dedicated to coordinating and supporting event activities for ASG. In this role, the Brand Ambassador collaborates closely with our Community Engagement staff to ensure the seamless and successful execution of events and activities, serving as a key representative of ASG’s mission in the community.

YOUR RESPONSIBILITIES

• Staff onsite events.
• Participate proactively with the public and clients.
• Follow work plans and directions from Event & Activation Managers and other ASG staff members.
• Track materials and swag distributed at events or throughout the community.
• Ensure that service standards and quality measures are met.
• Handle logistics, such as event promotion and on-site vendor management.
• Use data and tracking tools for events and other community engagement work, such as lead trackers and surveys.
• Support facilitation of small group discussions and activities to encourage community participation and gather feedback.
• Take clear and organized notes during events, ensuring key insights and action items are documented and shared with the ASG team.
• Make incoming and outgoing calls for various clients.
• Perform additional projects, initiatives, duties, responsibilities for any area throughout ASG while demonstrating flexibility and adaptability, for the overall success of the organization as directed by the Associate Director, Community Engagement and/or their designee(s).

YOUR MINIMUM QUALIFICATIONS

• Flexibility to work evenings and weekends, especially during peak campaign times.
• Reliable, punctual, and able to work both independently and as part of a team.
• Bilingual preferred but not required, fluency in English and Spanish, Portuguese, or Haitian Creole.
• Strong interpersonal skills with the ability to work effectively with diverse groups.
• Positive attitude and composure under pressure.
• Basic understanding of event planning and logistics.
• Ability to lift up to 30 lbs.
• Effective multitasking, time management, and problem-solving skills.
• Creative and strategic thinking abilities.
• Commitment to promoting equity and inclusion.

YOUR COMPETENCIES AND TRAITS

• Communication: must communicate complex information clearly and concisely, actively listens and engages in feedback loops to ensure understanding, and adapts communication style to diverse audiences to foster collaboration and alignment across teams
• Reliability: must consistently deliver high-quality results by managing tasks effectively, meeting deadlines, and proactively solving obstacles to ensure team objectives are met
• Quality Work: must consistently produce high-quality work with meticulous attention to detail, actively incorporating feedback to maintain alignment with quality standards
• Problem Solving & Decision Making: must demonstrate analytical and creative thinking to efficiently resolve issues, using data-driven and innovative approaches to develop solutions and make informed decisions by evaluating information and weighing risks and benefits
• Flexibility: must quickly adjust to changes in tasks, priorities, or work conditions with a positive attitude, embracing new challenges and continuously learning to enhance performance and actively contribute to team success
• Collaboration:  must effectively work with others to achieve common goals by actively listening, communicating openly, and valuing diverse perspectives to enhance team performance, demonstrating a commitment to shared objectives and actively contributing in a positive manner

WHO WE ARE & WHAT WE DO

ASG, established in 2013, is an integrated marketing agency that powers progress for corporations, nonprofits, government agencies, and the communities they serve. We build data-driven campaigns and community-centered engagement that reach the right people, inspire action, and improve lives. By coordinating research, creative, communications, media, a multilingual customer center, and on-the-ground engagement in a single team, ASG delivers precise targeting, rapid response, and results you can measure. From raising health-coverage enrollment by 25 percent to securing community support for clean-energy upgrades, we efficiently and transparently turn insight into impact. Clients choose ASG because we listen first, move nimbly, and stay accountable every step of the way.

ASG is a certified minority, woman and LGBTQ-owned business enterprise. Our team is also culturally diverse, and a majority of our staff are multilingual, enabling ASG to connect with key stakeholders in their native languages. ASG has received accolades such as the U.S. SBA’s Minority-Owned Small Business of the Year and recognition from the Boston Business Journal as one of Massachusetts’s 'Fast 50' growing private companies and one of the state’s most diverse employers. With ambitious growth goals, we aim to expand our offerings both operationally and geographically, so that we can continue to purposefully impact diverse communities through our integrated social marketing.

OUR PROMISE

If you are passionate about working for a growing organization that values authenticity, passion, helping others, diversity, and inquisitiveness, you will find your career rewarding and impactful at ASG. As Brand Ambassador, you will be part of a dynamic team and will find a partner in your career path goals and trajectory!

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this position. Duties, responsibilities, and activities may change at any time with or without notice.  

ASG is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities.  By providing and supporting a work culture that fosters and builds upon diversity and its strengths, ASG will better serve our clients and communities through its services. ASG is an employment at-will organization and an equal opportunity employer committed to maintaining a work environment free from discrimination on the basis of age, amnesty, ancestry, color, creed, disability, gender, gender identity, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation,  covered veteran status, national guard or reserve unit duty obligations, or any other category protected by law (“protected class status”) and in accordance with applicable federal, state, and local laws. ASG complies with applicable federal, state, and local laws governing non-discrimination in employment.

ASG participates in the E-Verify program and upholds candidates and employee rights. Additionally, ASG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, or any additional information on the content above, please contact People Operations by email at people@discoverasg.com.

Salary : $22