What are the responsibilities and job description for the Office Operations Coordinator position at ASG Information Technologies?
Office Operations Coordinator
Full-Time | Onsite | Connecticut
We’re looking for a highly organized, detail-oriented professional to join our team as an Office Operations Coordinator. This role is at the heart of our operations — supporting our technical, sales, and administrative teams to keep things running smoothly and efficiently.
If you thrive in a fast-paced environment, enjoy problem-solving, and like wearing many hats, this position offers variety, growth, and a chance to be part of a team that values excellence and service.
Key Responsibilities
- Coordinate scheduling for Technical, Project, and Sales teams.
- Manage Accounts Receivable and Client Invoicing.
- Oversee ticket management and ensure proper tracking and follow-up.
- Support administrative functions such as mail distribution and client document management.
- Handle project creation, inventory intake, and allocation to projects or tickets.
- Assist in onboarding new clients and coordinating early project steps.
- Contribute to marketing initiatives and help with implementation as needed.
- Maintain accurate records and ensure best-practice alignment across internal systems.
- Serve as a resource for ConnectWise and Hubspot (knowledge a plus).
What We’re Looking For
- Proven ability to manage multiple priorities with accuracy and attention to detail.
- Strong communication and organizational skills.
- Experience with ConnectWise Manage and/or HubSpot.
- Familiarity with invoicing, ticketing systems, or project management tools.
- Ability to work independently while supporting a collaborative team environment.
- Prior experience in an MSP or IT services environment is a plus.
Why Join Us
We’re a well-established managed services IT provider with a 25-year track record of helping businesses achieve success through technology. Our team values proactive thinking, accountability, and a friendly, solution-oriented attitude. You’ll have the opportunity to work alongside professionals who take pride in their work and enjoy making an impact.
To Apply:
Please send your resume and a brief note explaining why you’d be a great fit for this role.
