What are the responsibilities and job description for the Office Coordinator position at ASF?
The Office Coordinator is responsible for providing administrative and operational support to the Customs Brokerage team to ensure efficient daily operations. This position serves as a central point of office administration and general operational assistance. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment while maintaining exceptional customer service.
Administrative and Customs Brokerage Support
- Provide administrative support to the Customs Brokerage department and management team.
- Prepare reports, spreadsheets, presentations, and correspondence.
- Assist brokers and operations personnel with administrative tasks related to customs entries.
- Organize, scan, and file documentation.
- Assist with obtaining missing documentation from customers and vendors.
- Track outstanding documents and follow up as necessary.
- Maintain customer and shipment records within the company's operating system.
Qualifications:
Education
- High school diploma or equivalent required.
- Associate's degree in Business Administration, Logistics, Supply Chain, or related field preferred.
Experience
- Minimum of 2 years of administrative experience.
- Experience in freight forwarding, customs brokerage, transportation, or logistics preferred.
Knowledge, Skills & Abilities
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Exceptional written and verbal communication skills.
- Ability to work independently and collaboratively within a team.
- Ability to handle confidential information with discretion.