Accounts Receivable Supervisor

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Ascentek provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2024 USA Great Place to Work certified company:

A position that is: Salary, Full time

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• Tuition reimbursement
• 21 Paid Days Off
• 7 Paid Holidays

• Short-term Incentive Plan (STIP), ask your Talent Partner for details

• Dress For Your Day (casual dress environment)
• Work Your Way (hybrid work)
• Paid comprehensive on-the-job training
• Company computer provided

• Career advancement opportunities

As the AR Supervisor, you will oversee the company's credit risk position and ensure that credit policies and procedures are applied effectively. You will lead and support a team handling credit review, customer account set-up, collections, and cash application. This role involves evaluating customer creditworthiness, setting credit limits, and minimizing risk while protecting customer relationships. You will collaborate with management, sales, and customer service to address account concerns, monitor credit performance, and recommend process improvements. Rooted in Our Values, you will balance strong risk management with exceptional customer service and team leadership.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Establish and enforce company credit policies to manage financial risk
• Review and act on delinquent accounts to reduce collection exposure
• Evaluate and recommend credit lines for new and existing customers in line with policy
• Oversee accurate set-up of customer accounts and implement verification processes
• Supervise daily activities of the credit team, providing guidance, support, and performance feedback
• Monitor key performance indicators for credit and collections, identifying trends and recommending improvements
• Communicate credit status, risk concerns, and recommended actions to management, sales, and business unit leaders
• Engage directly with customers to set expectations on account balances and credit terms
• Ensure effective collection practices that protect customer relationships while achieving payment goals
• Lead process improvements in credit assessment, collections, and cash application
• Collaborate with cross-functional teams to resolve account issues and disputes
• Train and develop credit staff to strengthen skills and performance
• Support special projects and company initiatives related to credit risk management

Education:

• Bachelor's degree in finance, accounting, business or related field

Experience and/or Training:

• Proven leadership and team management skills
• Strong knowledge of credit review processes and policy development
• Excellent negotiation and problem-solving abilities
• Ability to create innovative solutions to complex credit challenges
• Intermediate to advanced Excel skills

Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills for interaction across all organizational levels
• Ability to manage multiple priorities while meeting deadlines
• Skilled in analyzing and interpreting account data to make informed credit decisions

• Experience leading credit and collections in a manufacturing or distribution environment
• Proven track record of implementing process improvements in credit operations

PHYSICAL AND MENTAL DEMANDS:

• Frequent sitting, talking, hearing, and use of hands to handle or touch objects, tools, or controls
• Occasional lifting and moving of up to 10 pounds (files or small packages)
• Close vision and ability to adjust focus
• Continuous reasoning, decision-making, and math skills
• Work performed in an office environment with moderate noise levels

The anticipated hiring range for the role you are applying for is between $66,799 and $95,000 annually. This anticipated hiring range is based on several factors, and subject to increase based on the below:

1. Experience and qualifications: The depth of relevant experience and specific skills you bring to the position.
2. Education and certifications: Any additional qualifications that enhance your ability to succeed in the role.
3. Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive.
4. Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work.

At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/.

Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.