What are the responsibilities and job description for the Operations Coordinator position at Ascent LLC.?
Company Description
Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers.
Job Description
Title:
Operations Coordinator
Location:
St. Louis, MO
Hours:
1st shift M-F days, flexible schedule
Responsibilities:
· Responsible for coordination, scheduling, administrative operations support, and follow-up with vendors
· Coordinate/schedule preventative and corrective maintenance with onsite staff and third party vendors
· Coordinate clients' preventative maintenance schedules for the entire year, planning in advance with vendors · Establish and maintain relationships with vendors and client personnel
· Daily Navigator dashboard review and monitoring
· Ensure proper routing of all PM work orders as assigned
· Responsible for all coordination of client’s Critical Infrastructure facilities and assets (such as Generators, UPS Systems, DC Plants, HVAC, Fire Life Safety, IR Scans, Pest Control, and Cleanings - prior knowledge of these systems isn't required, will be scheduling and escalating issues only).
·Generate monthly reports for client regarding completed work for the past month and upcoming scheduled work.
· Schedule at least three months out to be in compliance with Ascent’s scheduling protocols and procedures
· Work openly with the preventative maintenance administrators and operations team to ensure greatest client satisfaction
· Document work in various Ascent and client systems after work has been scheduled
· Receive service documentations per the SLA of the clients once work is complete and attaching items to specific work orders
· Routinely check on status of all work to monitor if work is completed, postponed or if needs to be rescheduled
Qualifications
· Bachelor's degree in Business Administration or other related field
· 1-3 years’ experience in scheduling and vendor management preferred. Open to candidates with strong communication, detail oriented and strong organizational skills in lieu of scheduling experience.
· Excellent client interaction, verbal and written skills, detail oriented, and prioritization skills required
· Eager and motivated individual who excels in a team environment with the necessary communication skills to interact with the technicians, vendors, and facility managers
· Candidate should be able to work independently or as part of a team and must have the ability to learn new technologies
· Proficient with MS Office Package
Additional Information
This position reports to the CI Coordination Manager
Ascent, LLC offers a full benefits package including medical, dental, short and long term disability, accident, critical illness, life insurance, 401(k), paid time off/PTO, paid holidays and more. Interested candidates should apply through Smart Recruiters or apply online at www.ascent-corp.com.
Ascent, LLC is an Equal Opportunity Employer