What are the responsibilities and job description for the Express Entry Manager position at Ascent Global Logistics?
About Ascent
Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent’s offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers’ most challenging logistics needs by providing industry-leading service and top-tier satisfaction.
Our Guiding Principles
At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.
What You’ll Do
The Express Entry Manager supports EET operations by managing shipments, Customs documentation, billing, and client compliance, while also assisting with staff training, performance input, and hiring.
Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent’s offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers’ most challenging logistics needs by providing industry-leading service and top-tier satisfaction.
Our Guiding Principles
At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.
What You’ll Do
The Express Entry Manager supports EET operations by managing shipments, Customs documentation, billing, and client compliance, while also assisting with staff training, performance input, and hiring.
- Provides assistance and guidance to the EET teams
- Map future growth and direction of EET
- Prepare and execute documents in a paperless format for US Customs and other government agencies
- Track shipments
- Assists Import Processing Team with processing entries for submission to Customs and Border Protection
- Billing
- Manage clients regulatory and carrier compliance issues
- Maintain and organize all records for their client’s transactional events
- Training new employees
- Provide input to General Manager on work performance for EET staff
- Provide input to General Manager on annual reviews for EET staff
- Counseling employees when necessary
- Interviewing potential candidates
- Other duties as assigned
- High school diploma or general education degree (GED) required; industry experience preferred.
- Previous office experience required.
- Knowledge of International Logistics – all modes
- Basic understanding of Customs Process
- Strong computer skills in Microsoft Windows, Word, Outlook and Excel and ten-key skills.
- Communicates routinely with employees at all levels and externally with customers, agents, consignees, and prospective clients to coordinate and oversee daily operations.
- Develops and maintains strong relationships and contacts within accounts assigned to their portfolio.
- Ability to calculate figures and amounts such as discounts, rates, proportions, percentages, area, circumference and volume
- Holds significant responsibility for safeguarding and controlling highly confidential information (including customer data, future plans, policies, and financials), where unauthorized disclosure could negatively impact the company’s operations or competitive position
- Demonstrates self-motivation and sound judgment; maintains strict confidentiality; and models professionalism by being friendly, punctual, organized, positive, and able to work independently.
- Effectively solves practical problems in environments with limited standardization and leads the team to interpret written, verbal, and visual instructions while organizing, prioritizing, and executing multiple concurrent tasks and projects.
- 401(k) and employer matching
- Life Insurance
- Health, Dental, Vision Insurance
- Short- & Long-Term Disability
- Paid Time Off (PTO)
- Employee Assistance Program
- Paid Parental Leave
- Employee Wellness Program
- Paid Holidays
- Employee Recognition Programs
- Flexible Spending Account (FSA)
- Tuition Reimbursement
- Health Savings Account (HSA)
- Overtime, Differential & Bonus Pay
- Light physical activity performing non-strenuous daily activities of an administrative nature.
- Ascent Global Logistics is a participant in the CTPAT program and, as such, requires safety and security to be the responsibility of all personnel. Everyone will be provided with training and is responsible for reporting any threats or anomalies to management or security immediately.