What are the responsibilities and job description for the Program Director Healthcare position at Ascension Recovery Services?
Program Director
Wise Path Recovery Center - Williamson, WV
Join a team that’s changing lives.
Wise Path Recovery Centers, in partnership with Ascension Recovery Services (ARS), is expanding access to high-quality, person-centered substance use disorder treatment across West Virginia.
Essential Duties & Responsibilities
Program Leadership & Team Management
- Must be a strong leader with a focus on employee engagement & the patient experience
- Provide day-to-day leadership for clinical, recovery, and program staff.
- Recruit, onboard, coach, and retain high-performing team members.
- Foster a trauma-informed, accountable, and mission-aligned workplace culture.
- Oversee performance management, coaching, and corrective action processes.
Program Operations & Oversight
- Direct daily program operations to ensure safety, quality, and consistency of care.
- Implement and enforce policies, procedures, and workflows aligned with ARS standards.
- Partner with clinical leadership to ensure evidence-based, individualized treatment delivery.
- Support staffing plans, scheduling, and program-level operational needs.
Compliance, Quality & Risk Management
- Ensure compliance with West Virginia licensing requirements, Joint Commission standards, and all applicable regulations.
- Maintain survey readiness and documentation integrity across all program areas.
- Oversee incident reporting, investigations, corrective action plans, and grievance resolution.
- Uphold patient rights, confidentiality, and ethical standards at all times.
Collaboration & Community Engagement
- Collaborate with ARS leadership, admissions, and clinical teams to support census growth and continuity of care.
- Serve as a visible leader within the facility and a professional representative in the local community.
- Support referral relationships and community outreach efforts as needed.
Qualifications
- Minimum of five (5) years of progressive leadership experience in substance use disorder treatment, healthcare, business management, facility operations
- Bachelor’s degree in human services, business, management, or other relevant discipline strongly preferred
- Must have 3 years of experience in a supervisory/management role with direct reports
- Experience with regulatory compliance and accreditation standards (Joint Commission experience strongly preferred).
- Demonstrated ability to lead teams, manage change, and drive program performance.
- Excellent communication, judgment, and problem-solving skills.
- CPR/First Aid certification (or ability to obtain within 30 days of hire).
Work Conditions & Expectations
- Full-time, exempt, on-site leadership role in a 24/7 treatment environment.
- Availability for occasional evenings, weekends, and on-call responsibilities.
- Ability to move throughout the facility and occasionally lift up to 25 pounds.
- Limited travel may be required for training or leadership meetings.
Equal Employment Opportunity & Reasonable Accommodation
Wise Path Recovery Centers and Ascension Recovery Services are Equal Opportunity Employers and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor, Human Resources, or the designated ADA Coordinator. Requests will be evaluated on a case-by-case basis to ensure equal employment opportunities.