What are the responsibilities and job description for the Office Assistant position at Ascension Genesys Health Club?
JOB SUMMARY:
The Office Assistant is responsible for working closely with the Office Manager to facilitate the operation of the Business Office. Duties will be clerical but will also encompass secretarial, administrative, financial and reporting responsibilities as assigned. Computer hardware and software skills are essential for this position including the ability to create spreadsheets, utilize Google Suite and other club related software.
Duties will involve member and non-member interaction both in-person, via email and/or over the phone.
The Office Assistant must be able to work with a diverse population base to include Ascension Genesys Health Club managers, employees, prospective members, existing members, vendors, community representatives, business representatives, and associates from Ascension Genesys Hospital etc.
The Office Assistant will be required to work varying hours and days depending on the needs of Ascension Genesys Health Club and the Business Department.
Conveying a positive attitude, exceptional interpersonal skills, high energy level and the ability to communicate verbally and in writing with staff, employees, and members and guests is imperative.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Prepares monthly Towel Tracker reports
- Reconciles daily “cash-outs” and deposits with U of M Credit Union at Ascension Genesys Hospital
- Coordinates, tracks and updates the use of Men’s and Women’s paid lockers and handles all communication with members
- Contacts members to alert them of credit cards not processing, cards that are about to expire or ACH declines
- Becomes the “Super-User” for the AGHC Security Camera System
- Charges member accounts for additional scan tags above the allowable “free” limit
- On-a-daily basis, inputs café charges into the computer and works closely with Epoch Catering for Café Charge reconciliation purposes
- On-a-daily basis, applies member payments received through the mail to the appropriate accounts
- On-a-monthly basis, sends reminder “freeze” letters to members whose “frozen” accounts will soon become active.
- Works closely with other departments as necessary for club continuity
- Highly organized
- Excellent follow-up skills
- Basic math skills
- Ability to use Google and/or Microsoft Office, Excel and other computer applications including AGHC Member Management software
- Duties assigned as necessary
MINIMUM QUALIFICATIONS:
- Minimum of two (2) years clerical or office experience. Health Club experience desired
- CPR, First Aid and AED certifications (must be obtained within 60 days of hire)
OTHER SKILLS AND ABILITIES:
- Excellent communication skills
- Outgoing, positive attitude and strong work ethic
WORKING CONDITIONS AND REQUIREMENTS:
Must be able to navigate all areas of the facility without assistance and utilize all necessary equipment to perform the duties of the job.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to commute/relocate:
- Grand Blanc, MI 48439: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $15 - $17