What are the responsibilities and job description for the Assistant General Manager position at Ascension FBO Network?
Ascension FBO Network is fixed base operator in the general aviation industry. We have 11 locations and growing: Atlanta, GA, Tuscaloosa, AL, Eau Claire, WI, Sioux City, IA, Chicago, IL, Cody, WY, West Yellowstone, MT, Ennis MT, Hamilton, MT, Sarasota, FL, and Scranton, PA.
Please check out our website to learn more https://www.ascensionfbo.com.
We are seeking an accomplished Assistant General Manager for our Tuscaloosa, AL location. Prior FBO experience is strongly desired.
Compensation and benefits are competitive.
Primary Responsibilities:
- Operational leadership with a strong focus on understanding and executing the safety SOPs and Flightline Fundamentals
- Demonstrate strong understanding of proprietary operational frameworks
- Create daily plans to ensure safe operations and customer service excellence
- Team communication including daily shift huddles, safety meetings, and monthly employee meetings; keeping employees apprised of company news and upcoming events.
- Collaborate with customer service and line service to ensure both departments work as one
- Review schedule daily to ensure staffing meets demand and there is proper coverage
- Provide solutions when customers have problems and ensure that the solutions are tailored and specific to the customer.
- Conduct operational observations daily
- Daily inspection of facilities and employees for uniform standards
- Conduct daily practice sessions to ensure skill development
- Meet and establish relationships and regular meetings with all customers, fuel vendor and airport staff
- Perform daily inspections on equipment position, lockout/tagout as needed and monitor PPE levels
- Conduct daily facility, ramp, and hangar walkthroughs
- Additional administrative functions include employee scheduling, self-audits, winter preparedness, fuel management and fuel QC audits, training record audits, response to safety audits, filing worker’s compensation claims and OSHA 300 logs.
Qualifications:
- 3 years’ management experience in the FBO industry
- Bachelor’s degree or equivalent experience
- Strong operational knowledge
- Strong interpersonal skills
- Strong skills developing direct reports and building effective teams
- Strong organizational skills
- Good working knowledge of MS Word and MS Excel
- Valid driver’s license
- Stable job history
Physical requirements:
- Physically able to perform frequent walking, stretching, bending, sitting, stooping, reaching, and grasping actions
- May be required to work nights and weekends