What are the responsibilities and job description for the Financial Counselor position at ASCENSION DEPAUL SERVICES?
pstronguspan style='font-size:16px;line-height:107%;font-family:"Arial",sans-serif;'Job Summary/span/u/strongspan style='font-size:16px;line-height:107%;font-family:"Arial",sans-serif;' /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"The Financial Counselor performs the quality control function for the clinic, ensuring all pertinent information is available and accurately documented, allowing for timely and efficient billing. These activities include generating weekly status reports, communication with Revenue Cycle Director, monitoring accounts for proper documentation of third party review notification, authorizations, insurance verifications, collection of deposits and self-pay balances, computer update of accounts and the collection of verification of relevant patient data. /span/ppstronguspan style='font-size:16px;line-height:107%;font-family:"Arial",sans-serif;'Duties /span/u/strong/polli style="font-size: 18px;"span style="font-family: Arial, sans-serif;"Follows policy and procedures in regard to financial screening, arrangements and third-party demands/span/lili style="font-size: 18px;"span style="font-family: Arial, sans-serif;"Verifies and assures all accounts are ready for billing with adequate /spanspan style="line-height: 107%; font-family: Arial, sans-serif;"supporting documentation, within the established time frames/span/lili style="font-size: 18px;"span style="font-family: Arial, sans-serif;"Serves as support to patients and their family members to assure customers have access to all available funding, this involves; working with private as well as governmental agencies; i.e., private insurance, HMO/PPO’s, Medicaid, Medicare, Champus and Worker’s Compensation./span/lili style="font-size: 18px;"span style="font-family: Arial, sans-serif;"Initiates and completes Charity Applications on accounts. Assists patients in completing State and county medically indigent application forms and schedules appointments, or follow up with patients to returned financial information/span/lili style="font-size: 18px;"span style="font-family: Arial, sans-serif;"Offer patients a Prompt payment discounts/span/lili style="font-size: 18px;"span style="font-family: Arial, sans-serif;"Payment Plan is also available for the patients 12 months /span/lili style="font-size: 18px;"span style="font-family: Arial, sans-serif;"Reviews financial data with the patient to determine possible Medicaid eligibility. Refer patient to the Medicaid Eligibility Staff /span/lili style="font-size: 18px;"span style="font-family: Arial, sans-serif;"Determines patient’s ability to pay and secure repayment arrangement with patient, according to DePaul Community Health Center established polices. /span/lili style="font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Prepares accounts for Supervisor’s approval /span/lili style="font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Provides comprehensive audit and analysis /span/lili style="font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Updates all clinics accounts to ensure completeness and accuracy /span/lili style="font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Exercises problem solving skills independently and update system to resolve any patient account delay /span/lili style="margin-bottom: 0.0001pt; font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Monitors appropriate turn around on all accounts to ensure the business office within established time frames receives accounts /span/lili style="margin-bottom: 0.0001pt; font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Assures proper financial classification, determines proper guarantor and updates system accordingly /span/lili style="font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Investigates Medicaid coverage for other coverage and restricted services /span/lili style="font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Always handles all patient/family contact in a courteous, professional manner /span/lili style="margin-bottom: 0.0001pt; font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Consistently interacts with sensitivity to patients/their families and is responsive to individual needs /span/lili style="margin-bottom: 0.0001pt; font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Receives and places telephone calls in a skillful manner using appropriate etiquette /span/lili style="margin-bottom: 0.0001pt; font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Handles all telephone requests with courtesy, accuracy and respect for confidentiality /span/lili style="margin-bottom: 0.0001pt; font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Provides estimates for procedures to patients, as requested /span/lili style="font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Consistently follows/reviews third-party guidelines for review notification and contract coding of patient accounts /span/lili style="margin-bottom: 0.0001pt; font-size: 18px;"span style="line-height: 107%; font-family: Arial, sans-serif;"Alerts Supervisor/Director to patterns in problem areas in order to initiate situation resolution/span/lili style="font-size: 18px;"span style="font-family: Arial, sans-serif;"Performs duties in a self-directed manner with minimal supervision or direction/span/li/olpspan style='font-size:16px;line-height:107%;font-family:"Arial",sans-serif;' /span/ppstronguspan style='font-size:16px;line-height:107%;font-family:"Arial",sans-serif;'Qualifications /span/u/strong/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"1. A high school diploma or its equivalent in required /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"2. Two years of hospital experience and working knowledge of all patients accounting functions, including admission registration/span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"3. Demonstrated experience in credit, collection and billing is required, preferably in a hospital or clinic setting /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"4. Prior work experience operating a personal computer, in house computer system and other office equipment in required /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"5. Ability to interpret billing manuals, insurance and/or other third-party coverage/span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"6. Understanding of the third-party review process /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"7. Understanding of payer funding and authorization procedures to ensure payment /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"8. Understanding of government/state payers, including eligibility factors /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"9. Knowledge of medical and insurance terminology is required /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"10. Ability to type 45 WPM /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"11. Must be proficient in the use of office machines, including computers /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"12. Must have excellent interpersonal and telephone skills /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"13. Must have effective written and verbal communication skills /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"14. Must possess patient interview techniques /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"15. Must obtain the ability to prioritize workload and possess ability to meet tight time frames /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"16. Must obtain the ability to work under minimal supervision, is detail oriented and possess /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;" problem-solving skills /span/ppspan style="font-size: 18px; line-height: 107%; font-family: Arial, sans-serif;"17. Must be able to withstand a frequent amount of working at a computer terminal/span/pp style="margin-bottom:.0001pt;line-height:normal;"span style="font-size: 18px; font-family: Arial, sans-serif;"18. Must obtain the ability to concentrate on detail in the middle of other a/spanspan style="font-size: 18px; font-family: Arial, sans-serif;"ctivities/span/pp style="margin-bottom:.0001pt;line-height:normal;"span style="font-size: 18px; font-family: Arial, sans-serif;" /span/pp style="margin-bottom:.0001pt;line-height:normal;"span style="font-size: 18px; font-family: Arial, sans-serif;"19. Must be Bilingual/span/pp style="margin-bottom:.0001pt;line-height:normal;"span style="font-size: 18px; font-family: Arial, sans-serif;" /span/pp style="margin-bottom:.0001pt;line-height:normal;"span style="font-size: 18px; font-family: Arial, sans-serif;"20. Must travel to other facilities/span/p