What are the responsibilities and job description for the Cafe Assistant Manager (The Star) position at Ascension Coffee Company?
About Ascension Coffee
At Ascension, we seek out the most beautiful coffees in the world, delivering wonder and delight in every cup. We are dedicated to sourcing coffee responsibly, with a focus on supporting women farmers. Our coffee is carefully roasted to accentuate its unique qualities, and we take pride in showcasing the entire journey from farm to cup. Our culinary program is centered around seasonal, fresh ingredients, creating a nourishing experience for body and soul.
About The Role
Our Café Assistant Manager is responsible for supporting the Café General Manager, Assistant General Manager and Kitchen Manager in all aspects of operations within their café including, but not limited to hiring, training, scheduling, team leadership, inventory management, profit and loss, hospitality, and food safety. This position is considered a developmental role preparing the team member to grow within our brand. This individual must maintain the highest commitment to quality with a demonstrated collaborative approach. The Café Assistant General is responsible for driving financial success through strong team leadership and active coaching. This is an hourly role. This position is not remote.
What You'll Do
At Ascension, we seek out the most beautiful coffees in the world, delivering wonder and delight in every cup. We are dedicated to sourcing coffee responsibly, with a focus on supporting women farmers. Our coffee is carefully roasted to accentuate its unique qualities, and we take pride in showcasing the entire journey from farm to cup. Our culinary program is centered around seasonal, fresh ingredients, creating a nourishing experience for body and soul.
About The Role
Our Café Assistant Manager is responsible for supporting the Café General Manager, Assistant General Manager and Kitchen Manager in all aspects of operations within their café including, but not limited to hiring, training, scheduling, team leadership, inventory management, profit and loss, hospitality, and food safety. This position is considered a developmental role preparing the team member to grow within our brand. This individual must maintain the highest commitment to quality with a demonstrated collaborative approach. The Café Assistant General is responsible for driving financial success through strong team leadership and active coaching. This is an hourly role. This position is not remote.
What You'll Do
- Works alongside GM to achieve all goals related to Sales, COGs, Labor, and Pace.
- Participates in inventory, invoice, payroll, and schedule submission.
- Holds a standard of excellence for all food and beverages sold.
- Maintains a clean and safe work environment for team members and guests, ensures all equipment is functioning and in working order, actively uses their resources to find solutions, supports GM with adherence to R&M budget.
- Seeks to continually expand knowledge in hospitality, food trends, and specialty coffee.
- Implements Ascension Coffee standards as directed by Brand Leadership.
- Actively drives sales growth at café level: improved service, clean merchandising, LSM/events.
- Inspires passion and engagement across all teams.
- Coachable: receives and implements feedback quickly
- Approachable: forges strong interpersonal connections with folks of all skill levels.
- Impactful: communicates and conveys concepts in a way the individual will understand and respond with engagement.
- Culture: participates in an inclusive and quality focused culture, utilizing thoughtful communication as guidepost for fellow team members, customers, and consumers.
- Specialty coffee experience is a plus.
- Reliable transportation, able to travel to all locations.
- Able to work nights and weekends.
- Strong team building skills, clear communication.
- Great organizational skills, problem solving ability, and intuitive resourcefulness.
- High initiative and self-management skills, willing to take direction.
- Ability to stand for extended periods of time, ~8 hours each workday.