Workforce Program Manager

Program Manager

Position Overview

The Program Manager is responsible for the successful planning, coordination, and

delivery of organizational programs and services. This role ensures that daily program

operations run smoothly, participants receive high-quality support, and staff are equipped

to meet performance goals. The Program Manager works closely with the Associate

Director and Executive Director to strengthen service delivery, track outcomes, and

maintain alignment with the mission and vision of the organization.

Key Responsibilities

Program Leadership & Oversight

• Manage the day-to-day operations of assigned programs to ensure effectiveness

and alignment with organizational objectives.

• Supervise and support program staff (facilitators, case managers, intake

specialists, etc.) with coaching, guidance, and accountability.

• Coordinate program activities, workshops, and services to ensure they are

delivered on schedule and at a high standard of quality.

• Monitor program progress, identify challenges, and recommend solutions to

strengthen outcomes.

Partnerships & Community Engagement

• Maintain positive relationships with community partners, schools, workforce

agencies, and other stakeholders connected to program services.

• Represent the organization at relevant program-related meetings, community

events, or coalitions as assigned.

• Help expand resources and opportunities for participants through collaborative

partnerships.

Staff Development & Supervision

• Lead regular team check-ins and provide ongoing communication to keep staff

informed and aligned.

• Offer coaching and mentoring to staff to strengthen their skills in service delivery

and participant engagement.

• Track staff performance and provide feedback in collaboration with the Associate

Director.

• Foster a supportive, mission-driven team culture focused on results and participant

success.

Operations & Compliance

• Ensure program procedures comply with organizational policies, funder

requirements, and regulatory standards.

• Oversee accurate and timely collection of program data, case notes, and reporting.
• Assist in preparing reports for funders, partners, and internal leadership.
• Monitor program expenditures and ensure alignment with approved budgets.

Strategic & Administrative Support

• Support the Associate Director and Executive Director in planning, evaluation, and

program improvement initiatives.

• Contribute feedback to grant proposals, reports, and presentations as needed.
• Provide leadership coverage in the absence of the Associate Director or Executive

Director when directed.

• Participate in organizational planning sessions to ensure programs align with long-

term goals.

Qualifications

• Experience in program management, workforce development, education, social

services, or community-based organizations.

• Demonstrated ability to supervise staff, manage operations, and deliver participant-

focused results.

• Strong organizational, problem-solving, and communication skills.
• Knowledge of compliance standards, reporting requirements, and data tracking in

nonprofit programs.

• Bachelor’s degree in nonprofit management, social work, education, public

administration, or related field (equivalent experience considered).

Core Competencies

• Leadership: Provides clear direction, support, and accountability for staff and

participants.

• Program Execution: Ensures high-quality delivery of services and activities.
• Collaboration: Builds positive relationships with staff, partners, and community

stakeholders.

• Accountability: Monitors progress, ensures compliance, and drives continuous

improvement.

• Adaptability: Responds to changing needs, challenges, and opportunities with

flexibility.

Duties may be modified based on the evolving needs of the organization.

Job Type: Part-time

Pay: $26.00 - $28.00 per hour

Work Location: In person

Salary : $26 - $28