What are the responsibilities and job description for the Bilingual On-Site Manager position at Ascend Staffing?
Overview
Join Ascend Staffing as a Bilingual On-Site Manager supporting one of our major customers in the DFW area. This customer currently has 100 Ascend associate workers on assignment across six facilities, and we are looking for a second on-site team member to help support our current On-Site Manager with daily workforce operations, employee support, customer service, and reporting.
This role is a great fit for someone who is organized, bilingual, dependable, and comfortable working in a fast-paced staffing environment. You’ll play an important role in helping associates succeed while supporting a strong customer partnership.
Job Details
- Job Site Location: Irving, Texas
- Work Schedule: Full-Time
- Schedule Details:
- 8:00 AM – 5:00 PM, 4 days per week
- 10:00 AM – 7:00 PM, 1 day per week
Saturday, 10:00 AM – 2:00 PM, once per month
- Job Type: Direct-Hire Placement
- Pay Rate: $19 per hour bonus
- Anticipated Start Date: ASAP
On-Site Manager Benefits
- Bi-weekly pay
- Direct deposit and debit card payment options
- Health, vision, dental, life, and disability insurance
- Bonus opportunity
Why You’ll Love This Job
- Make a direct impact by supporting over 100 associates currently on assignment
- Help manage workforce operations across multiple DFW facilities
- Work closely with an experienced on-site team member while growing your staffing and HR skills
- Build strong relationships with employees, customers, and internal Ascend teams
- Gain hands-on experience in staffing, customer service, onboarding, scheduling, and workforce management
- Enjoy a stable, full-time opportunity with growth potential
On-Site Manager Duties & Responsibilities
- Serve as a key on-site contact between Ascend Staffing, associate workers, and the customer
- Support the current On-Site Manager with daily operations and employee needs
- Assist with attendance tracking, scheduling, call-offs, and workforce updates
- Help support multiple customer facilities throughout the DFW area as needed
- Provide excellent customer service to associates and client contacts
- Assist with onboarding, orientations, timekeeping, and employee documentation
- Maintain accurate records, reports, and communication logs
- Monitor associate performance, attendance, and workplace concerns
- Respond professionally and promptly to employee and customer questions
- Use computer systems to track reports, updates, schedules, and employee information
- Help ensure Ascend associates receive consistent communication and support
On-Site Manager Qualifications & Requirements
Required
- Must be bilingual in English and Spanish
- Strong customer service and communication skills
- Highly organized with strong attention to detail
- Computer-savvy and able to learn new systems quickly
- Able to manage multiple priorities in a fast-paced environment
- Reliable, professional, and solution-oriented
- Comfortable supporting a large workforce across multiple facilities
- Able to work independently and as part of a team
Preferred
- Previous staffing, HR, recruiting, or workforce management experience
- Experience in an on-site, customer-facing, or employee support role
- Familiarity with timekeeping, scheduling, or attendance tracking systems
- Experience supporting high-volume employee operations
Application Process
Apply now for immediate consideration. Qualified candidates will be contacted by an Ascend Staffing manager to discuss next steps.
About Ascend Staffing
Ascend Staffing is a people-first staffing organization dedicated to connecting talented individuals with meaningful career opportunities. We pride ourselves on strong partnerships, responsive support, and helping our internal teams, clients, and associates succeed. When you join Ascend Staffing, you become part of a company that values integrity, growth, teamwork, and community impact.
Equal Opportunity Statement
Ascend Staffing is an Equal Opportunity Employer, embracing diversity and the inclusion of all individuals regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, or genetics in accordance with federal, state, and local laws.
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Salary : $19