What are the responsibilities and job description for the Senior Systems Administrator position at Ascend Public Charter Schools?
About Ascend Ascend is a network of high-performing public charter schools serving students across Brooklyn. Our mission is to ensure that all students, regardless of background, have access to an education that empowers them to unlock their full potential, achieve academic excellence, and pursue a future of boundless opportunity. We cultivate rigorous learning environments where students develop critical thinking skills, confidence, and a lifelong love of learning.At Ascend, educational equity is a driving force. We are committed to closing the achievement gap by delivering high-quality instruction, fostering a culture of high expectations, and equipping every student with the knowledge and skills needed to excel in college and beyond. Through this unwavering commitment, we prepare students not only to succeed academically but to seize every opportunity that lies ahead.About the RoleAs a member of Ascend's technology team, the Senior Systems Administrator will play a critical role supporting and administering the organization’s applications and infrastructure, and serve as a manager to our Junior Systems Administrators and Systems Administrators. Travel between our Brooklyn schools and occasional weekend and/or evening work may be required.Key Responsibilities Responsibilities, including, but not limited to: Engineering and ProvisioningInstall new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc., in accordance with standards and project/operational requirementsDevelop and maintain installation and configuration procedures, system configuration, and troubleshooting stepsResearch and recommend innovative, and, where possible, automated approaches for system administration tasksIdentify approaches that leverage our resources and provide cost savingsContribute to and maintain system standardsOperations and SupportPerform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups and automated scriptsPerform regular security monitoring to identify any possible intrusionsProvide Tier III support to staff; investigate, research, and troubleshoot issuesCreate, change, and delete user accounts per requestRepair and recover hardware or software failures; coordinate and communicate with impacted staff and techWork with cross-functional teams to assess and implement new technologies, tools, and system enhancements to improve efficiency and scalability MaintenanceApply OS and other 3rd party software patches and updates regularly; configure/add new services as necessaryMaintain operational, configuration, or other proceduresPerform periodic performance reportingMaintain data center environmental and monitoring equipmentPerform ongoing performance tuning, hardware upgrades, and resource optimization as required; configure CPU, memory, and disk partitions as requiredStaff and Reporting RelationshipsThe systems administrator reports to Ascend’s Director of Technology.Qualifications Bachelor’s degree required; relevant field preferred3 years of experience in a fast-paced, rapidly evolving environment3 years of hands-on experience with switching, routing, firewalls, and load balancingProficiency in wireless networking (Autonomous, Lightweight, and Cloud-Managed infrastructures).Experience with VoIP technologies and implementationsProficiency with Microsoft Server Technologies (Windows Server 2012 R2/2016, Hyper-V, IIS, file/print services)Strong knowledge of Microsoft Domain Management (AD DS, ADFS 3.0, DNS, DHCP, Azure AD ConnectExperience with Microsoft Client Management (Group Policy, desktop imaging)Experience with disaster recovery/resiliency planning (clustering, backups, email archiving/journaling).Ability to support BlackBerry, iOS, Android, and Windows devicesIndustry certifications (Microsoft, Cisco, PMI, HP, etc.) are a plusDemonstrated ability to diagnose issues, identify root causes, and design effective solutionsExperience with a student information system, preferredStrong management skills with the ability to motivate and influence othersExperience developing and managing policies and procedures to ensure best practices and high-quality supportAbility to build strong, trust-based relationships through effective communication and shared goalsExcellent customer service skills and ability to communicate complex information clearly to non-technical users.Comfortable with both hands-on technical work and contributing to strategic initiatives.Ability to thrive in a fast-paced, high-growth environment; flexible and able to work independently or take direction as needed.Strong results-oriented troubleshooting skills and commitment to excellence.Self-sufficient with sound judgment on when to seek support.Excellent time and task-management skills.Strong verbal and written communication skills, with the ability to think critically, quickly, and strategically.Compensation The salary will range between $80,000 - $105,000 annually, commensurate with level of experience.
Salary : $80,000 - $105,000