What are the responsibilities and job description for the Medical Assistant position at Ascend Plastic Surgery Partners MSO LLC?
About Ascend Aesthetic Partners
Ascend Aesthetic Partners brings together a network of highly accomplished plastic surgeons committed to advancing aesthetic medicine and empowering patients to become their best selves.
Why us?
At Ascend Aesthetic Partners, we offer exciting career opportunities that allow you to grow professionally while making a significant impact on patient care in the plastic surgery and aesthetics industry.
SUMMARY
As a Medical Assistant, you will assist plastic surgeons with patient consultations, pre-operative assessments, and post-operative care, ensuring a smooth process. Responsibilities include preparing patients, taking medical histories, recording vital signs, and updating electronic medical records (EMR). You will also maintain a clean, organized clinical environment, prepare supplies for procedures, and educate patients on post-operative care. Your multitasking ability and professionalism will be essential in supporting the surgical team and ensuring excellent patient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
- Patient Interaction & Support: Greet and prepare patients for consultations and procedures, ensuring comfort and assisting with attire and vital signs.
- Clinical Assistance: Support surgeons during procedures by preparing instruments, sterilizing equipment, and documenting patient histories and vital signs.
- Pre-Operative & Post-Operative Care: Perform necessary medical tests and provide patients with post-operative care instructions, including medication and wound care.
- Patient Education: Educate patients on pre- and post-operative care, pain management, and recovery expectations under the surgeon’s guidance.
- Clinical Documentation & Recordkeeping: Maintain accurate and up-to-date patient records in the EHR system.
- Sterilization & Equipment Maintenance: Follow sterilization protocols, maintain medical supplies, and ensure readiness for procedures.
- Administrative Support: Assist with scheduling, pre-surgical testing, insurance verification, and billing inquiries.
- Collaboration with the Medical Team: Work with surgeons and staff to ensure efficient care, communication, and patient safety.
QUALIFICATIONS
EDUCATION AND EXPERIENCE
- 1-2 years of experience as a Medical Assistant in a plastic surgery, dermatology, or similar clinical setting is preferred.
- High school diploma or equivalent required; an Associate’s degree in Medical Assisting, or completion of a medical assistant program is preferred.
- Experience in assisting with surgical procedures, providing post-operative care, and handling patient consultations is a plus.
- Strong understanding of medical terminology, clinical procedures, and patient care protocols, especially in a surgical setting.
- Proficient with electronic health record (EHR) systems and medical software.
CERTIFICATIONS/LICENSES
- Certified Medical Assistant (CMA) through an accredited organization (e.g., AAMA, NCCT) or the ability to obtain certification within a specified period.
- Preferred: Basic Life Support (BLS) certification or CPR.
SKILLS/ABILITIES
- Excellent communication skills, both verbal and written, with the ability to explain complex medical concepts in an easy-to-understand manner.
- Strong organizational skills and the ability to maintain confidentiality.
- Ability to work independently and as part of a collaborative medical team.
- Ability to stay calm and professional in high-pressure situations.
- Compassionate and empathetic with a focus on providing exceptional patient care.
- Positive, patient-centered attitude with a commitment to helping patients through their surgical and recovery processes.
KEY MEASURES OF SUCCESS
In this role, your success will be measured by your ability to support surgical operations efficiently, contributing to high levels of patient satisfaction and the smooth functioning of the clinic. Key measures of success include:
- Patient Satisfaction Score
- Efficiency and Effectiveness of the OR (TBD)
- Pre-Operative & Post-Operative Care
- Clinical Documentation
- Clinical Assistance
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employees may be occasionally required to climb or balance, stoop, kneel, or crouch. Employees must occasionally lift and/or move up to 50 pounds along with pushing and pulling on higher BMI patients. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, employees may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.
Ascend Plastic Surgery Partners Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.