Medical Office Scheduler and Receptionist

We are seeking a friendly and professional Medical Office Scheduler and Receptionist to join Ascend Mental Health Center's team in our Idaho Falls office. An ideal candidate is warm and friendly and enjoys a busy work environment in a front desk situation.

Medical front office experience is required.

We are looking for a full-time individual who resides in Idaho Falls (or nearby).

This in-office position involves ensuring medical provider schedules are full by setting and confirming appointments (via phone, texts, and email), calling patients on waiting lists when cancellations occur, answering phones, and entering patient information in the electronic medical record. This team member would assist with reception and other roles within the office to ensure continuity of operations.

We have a team of over 30 individuals that work well together.

Punctuality for this position is essential. The working hours for this position are 8:30 AM-5:30 PM Monday through Friday with a one hour lunch break.

Location: Idaho Falls (Located in the Teton Medical Specialty Center on Woodruff Avenue)

Employment Type: Full Time

Responsibilities include:

• Creating a warm and friendly environment for patients and providers
• Scheduling and confirming appointments
• Answering phones
• Professionally handling referrals from other offices
• Collecting patient payments
• Assisting patients with intake forms
• Taking patient vital information
• Scanning and filing medical records (our office is almost exclusively digital)
• Maintaining a clean and orderly office

Though this may not be traditional, if we could pick the ideal candidate, we'd prefer that this person possess the following attributes:

• Extroverted and friendly with positive energy
• Types quickly and is fast on computers
• Warm and friendly on the phone. Many of our patients are experiencing anxiety and depression and we want our office to offer hope when they communicate with us.
• Reliable and consistent
• Nimble with technology
• Someone who enjoys multi-tasking and nailing the details
• Highly organized

If you feel you would be a good fit for our team, please submit a resume. We are looking to fill this position immediately as the person who currently fills this role is beginning full-time school.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Psychiatry

Experience:

• Medical office: 3 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $16 - $18