Associate Account Manager

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.

Ascend Learning’s Nursing Segment is fueled by a commitment to excellence in nursing education. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education programs and professionals with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students’ comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in the advice and guidance we provide with our quality-focused assessments and positive outcomes.

WHAT YOU'LL DO

As a client-facing Associate Account Manager for ATI, you’ll support the management of major accounts, identify upsell prospects, and conduct customer insight analysis. Additionally, you'll provide sales support across various territories within the Northeast region.

WHERE YOU’LL WORK

This position offers the flexibility of remote work, living within the Northeast region. Travel required.

HOW YOU’LL SPEND YOUR TIME

• Aid Account Managers in identifying new business and upselling opportunities, address client challenges with ATI solutions
• Support Solutions Executives in outreach efforts to boost ATI awareness and generate leads, support account growth strategies through territory management, pipeline development, and cross-selling referrals
• Support Account Managers (AM) with pulling data to assist with business reviews
• Conduct live sales demos of ATI products and bundles
• Provide backup support for district vacancies to foster new prospects and manage accounts
• Collaborate with internal teams to strengthen go-to-market strategies, address client requirements, and provide outstanding client support
• Support account growth strategies, including territory management, pipeline opportunities, and deliver exceptional service
• Maintain CRM records, tracking prospect headcounts and category suitability, generating precise sales forecasts, and overseeing lead quality
• Ensure accurate capture of win/loss data for opportunities and client retention

WHAT YOU'LL NEED

• Bachelor’s degree required
• 1 years of sales account management experience within industry
• Professional presence, business acumen
• Strong verbal and written communication skills
• Strong presentation skills
• Strong analytical abilities are essential for sales data interpretation and trend identification
• Proficient in Word, Excel, and PowerPoint
• Up to 35% of travel expected

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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