Front Office Receptionist

Welcome to Ascend Eye Center! We are an ophthalmology practice serving the greater Winston Salem area. We offer eyecare services from comprehensive annual exams, to diabetic eye exams, to cataract consultation and surgery, to full spectrum Glaucoma management. We founded this new institute for exceptional, personalized care which is unique to each patient and even each separate eye. Based on the demographics of this practice, most patients are recurring and long-term. We believe in getting to know them as an individual, then tailoring the treatment to meet his/her vision and lifestyle goals. We provide medical education in plain language during their visits, engage in dialogue about their management options, and use cutting-edge technology to make it all happen. That’s the Advanced Eye Care experience! This positive perspective also extends beyond patients to our outlook on taking care of each other within the Ascend Eye Center staff. Internally, our team is small, but bonded in the solidarity and mutual respect of a successful work family. We are seeking additional members to join our harmonious team!

Medical Front Office

We seek an experienced full-time professional to join our team at Ascend Eye Center. The Front Office Receptionist is responsible for providing advanced level customer service to all patients.

Essential Duties and Responsibilities:

· Managing the check-in and check-out process

· Greeting our patients as they arrive

· Collecting payments and balances on patient accounts

· Scheduling appointments, ensuring accurate paperwork, and procedures

· Answering phones in a timely and professional manner

· Keeping the reception area neat, stocked, and organized as required

· Helping to prepare documents and charts for the day

· Insurance verification

· Handling of incoming referrals

· Other related duties as assigned

· Respond to emails or incoming correspondence

Requirements:

· A professional demeanor with excellent customer service skills

· Able to work in a fast-paced medical office while maintaining excellent attention to detail

· Able to communicate in a friendly and welcoming manner with all patients, visitors, co-workers, and supervisor

· Team player with a positive attitude

· Strong multitasking and organizational skills

· Dependable and reliable

· Computer skills

· At least 1 year medical office experience

· Medical Terminology

· Familiarity with medical insurance

Job Type:

Full-time

Pay:

Competitive with market

Benefits:

· Reimbursement for health insurance and dental insurance

· Paid time off

· Stipend towards certification training

Schedule:

· 8-hour shifts

· Approximately 36 hours per week, Monday-Thursday and half day on Fridays

Ability to commute/relocate:

Winston Salem, NC: Reliably commute or planning to relocate before starting work (Required)

Experience:

At least 1 year in Ophthalmology (Preferred)

Pay: $16.00 - $18.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $16 - $18