What are the responsibilities and job description for the Courtesy Officer- Vanadium Woods position at Asbury Heights?
Job Opportunity: Courtesy Officer – Become the Heart of Vanadium Woods! Are you looking for a meaningful part-time role where you can truly make a difference? Do you have a passion for providing exceptional service and maintaining a safe, welcoming environment?Vanadium Woods, a premier residential community in Pittsburgh, PA, is searching for a dedicated and energetic Courtesy Officer to join our team! You won't just be patrolling; you'll be the visible, friendly, and reliable presence that helps our residents feel secure and supported, especially during overnight and weekend hours. Your Mission: Safety, Service, and CommunityAs our Courtesy Officer, you are the key ambassador of safety and helpfulness for our residents and guests.What You’ll Be Doing:Community Presence: Act as a highly visible, friendly, and approachable presence throughout the property, fostering positive relationships with residents.Safety Patrols: Conduct routine and thorough walking patrols of the entire property, including common areas, parking lots, and perimeter, documenting all activity.Rapid Response: Respond professionally and calmly to non-emergency resident requests, noise complaints, and minor disturbances, resolving issues or escalating them appropriately to management or emergency services.Access Control: Monitor and manage access to the property and common amenities during specified hours.Incident Documentation: Prepare clear, concise, and detailed reports of all incidents, maintenance issues, and patrol observations before the end of your shift.Emergency Liaison: Act as the on-site liaison for emergency services (Police, Fire, EMS) during off-hours, providing necessary access and information. Who You Are (Our Ideal Candidate):A Service Champion: You genuinely enjoy helping people and take pride in delivering top-tier customer service.Calm and Composed: You maintain a professional and courteous demeanor, even in challenging situations.Reliable and Punctual: You are dependable, understand the importance of your shift, and have excellent time management skills.Detail-Oriented: You have a sharp eye for detail and can accurately document information.Night Owl/Weekend Warrior: You are comfortable working evening, overnight, and/or weekend shifts.Must-Have Qualifications:High School Diploma or equivalent.Must be able to pass a criminal background check.Valid Driver’s License and reliable transportation.Excellent written and verbal communication skills.Bonus points for prior experience in security, public safety, residential life, or law enforcement! Why Join the Vanadium Woods Family?Impactful Role: Your presence directly contributes to the peace of mind and quality of life for our residents.Beautiful Location: Work in a well-maintained, welcoming, and scenic residential environment.Competitive Pay: Receive competitive hourly compensation for your vital contribution.Flexible Hours: This part-time role is perfect for complementing a day job, student schedule, or retired lifestyle.Don't just look for a job—find a community where you belong.Ready to serve our wonderful community?Apply Today! Please submit your resume.Vanadium Woods is an Equal Opportunity Employer.