What are the responsibilities and job description for the Front Office Associate position at Asbery & Associates Ob-Gyn, LLC?
Join our dynamic team as a Front Office Associate, where you will be the welcoming face and organizational hub of our office environment. This vital role combines exceptional customer service with efficient administrative support, ensuring smooth daily operations. You'll manage front desk activities, coordinate communications, and assist with office tasks that keep our workplace running seamlessly. If you thrive in a fast-paced setting and enjoy engaging with people, this position offers an exciting opportunity to contribute to a vibrant professional environment while developing your administrative skills.
- Greet visitors and clients warmly, providing excellent customer service and ensuring they feel welcomed and attended to.
- Answer multi-line phone systems promptly, directing calls efficiently and professionally to the appropriate departments or personnel.
- Manage front desk operations, including scheduling appointments, maintaining patient logs, and handling incoming correspondence.
- Perform data entry and filing tasks accurately.
- Release of medical records
- Sending referrals and scheduling diagnostic tests.
- Scanning test results and correspondence in to electronic medical record system.
- Proven experience in office administration or clerical roles, preferably within a healthcare or professional services environment such as dental or medical reception.
- Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic data entry.
- Excellent organizational skills with the ability to multitask efficiently in a busy setting.
- Exceptional phone etiquette and customer service skills to create positive interactions at all times.
- Previous experience with front desk responsibilities, including multi-line phone systems, filing, proofreading, and appointment management.
- Ability to handle confidential information discreetly while demonstrating strong time management and prioritization skills. Embark on a rewarding career where your organizational talents and customer service excellence make a real difference every day!
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person