Membership Marketing Manager

ABOUT US The Alliance for Regenerative Medicine (ARM) is the leading international advocacy organization championing the benefits of engineered cell therapies and genetic medicines for patients, healthcare systems, and society. We unite industry, patients, and partners to unlock their potential.  ARM represents more than 400 members across 25 countries, including emerging and established biotechnology companies, academic and research institutions, patient organizations, and strategic suppliers.  As a community, ARM builds the future of medicine by convening the sector, facilitating influential exchanges on policies and practices, and advancing the field with data and analysis. POSITION SUMMARY ARM is seeking a Membership Marketing Manager to serve as a critical part of the Membership & Events team. This individual will provide excellent customer service, helping member companies engage with the association and get the most from their membership. They will work to promote membership to corporations, nonprofit organizations, universities, and patient advocacy groups around the world. The position reports to the Senior Director of Membership. This is a hybrid position based in the DC Metropolitan area. The person in this role will be required to be in the office at least two days per week, including Wednesdays.  Our current office location is in Washington, DC. JOB DUTIES Member Recruitment & Engagement Coordinate membership engagement and recruitment plans for conferences and in-person meetings by managing ARM staff member meetings with members and prospects at 3-5 conferences per year. Facilitate ARM membership dinners by proposing invitation lists, sending invitations and managing RSVPs, and recommending, booking, and liaising with venues. Maintain Membership Department prospects list to keep colleagues on track for member and prospect follow up. Lead the weekly prospects meetings. Lead and participate in member recruitment and engagement meetings virtually and at ARM events. Build and maintain an ongoing list of prospects for recruitment. Use iMIS, LinkedIn, and other resources to develop lists of prospective members. Marketing Develop and maintain a membership marketing calendar focused on recruiting and engaging members and keeping members informed about ARM initiatives and member benefits. Draft eblasts and other mass communications to recruit new members and engage existing members. Create and maintain membership marketing materials including emails, PowerPoint decks, one-pagers, event marketing materials and swag, sponsorship prospectuses, Higher Logic user guides, banners and logos. Send eblasts to members on breaking news in the CGT sector on an ad hoc basis. Design, draft, and maintain member-related pages for the ARM website. Forums & Advisory Groups Lead the twice-yearly process of turning over members for 12 committees, managing timelines, drafting and sending communications to staff and members, and managing the application review process. General As a power user of ARM’s database, iMIS, maintain up-to-date and clean data. Serve as backup for managing the ARM membership email inbox. Assist members and staff with usage of the Higher Logic member portal. Draft and maintain detailed procedural documents for all job responsibilities. Attend Meetings on the Mediterranean and Mesa and support membership initiatives at both. Other duties as assigned QUALIFICATIONS Proficiency with MS Office especially, Excel, Outlook, and SharePoint. 2-4 years of association experience Ability to work in a fast-paced environment Database management (CRM) experience. ARM uses iMIS. Commitment to customer service Strongly Desired. Desire to improve processes HEALTH BENEFITS Employees are eligible to enroll in the following benefits on the 1st day of the month following their hire date: Health insurance Dental insurance Vision insurance Life Insurance Short-term disability Long-term disability Pet Insurance QUALIFICATIONS Proficiency with MS Office especially, Excel, Outlook, and SharePoint. 2-4 years of association experience Ability to work in a fast-paced environment Database management (CRM) experience. ARM uses iMIS. Commitment to customer service Strongly Desired. Desire to improve processes