What are the responsibilities and job description for the Technician position at ARxIUM INC?
Join the Future of Pharmacy Automation with ARxIUM!
Who We Are:
ARxIUM is a leader in pharmacy automation, offering innovative hardware and software solutions globally. With over 20 years of experience, we serve customers in North America, Europe, and Asia, and operate in Winnipeg, the Chicago area, and remotely across North America and Europe.
What We Offer:
- Medical, dental, and vision benefits
- Company-paid life/ADD insurance
- 401k
- Flexible work schedule and generous paid time off
- Competitive salary
ARxIUM is seeking a highly skilled and versatile Technician to join our Chicago-based operations team, supporting our full portfolio of pharmacy automation solutions. This role is integral to ensuring the quality, reliability, and performance of ARxIUM’s systems across their lifecycle, from assembly and testing through refurbishment, installation, and field service.
This is an exciting opportunity for a hands-on technical professional who thrives in a dynamic environment, enjoys solving complex challenges, and is motivated to work across multiple product lines supporting healthcare innovation. The successful candidate will play a key role in delivering exceptional product quality and customer experience while contributing to continuous improvement initiatives across the organization.
Essential Functions:
- Assemble, test, troubleshoot, and repair electro-mechanical components, assemblies, and systems in accordance with technical drawings, schematics, and specifications
- Perform testing, validation, and release of new machines to ensure quality and readiness for deployment
- Refurbish machines and sub-assemblies to meet performance and quality standards
- Stage and prepare equipment for installation and deployment
- Develop, document, and maintain quality control (QC), staging, and refurbishment procedures
- Build, test, and verify cable assemblies; perform wire termination (including crimping) and routing
- Execute electrical wiring from motors, sensors, and field devices to PLC control panels
- Perform pneumatic connections including solenoids, valves, and associated components
- Support cross-functional teams including Marketing, Training, R&D, and Product Development with in-house systems
- Participate in new product introductions (NPI), including prototype builds, testing, and feedback
- Open, update, and close work orders accurately within the company’s ERP system
- Travel as required to customer sites to support installations, commissioning, maintenance, and service activities
- Provide onsite troubleshooting and technical support to ensure customer satisfaction
- Cross-train and mentor team members to build technical capability across the organization
- Work collaboratively across all ARxIUM product lines to support operational and customer needs
- Perform other related duties as assigned
- Strong mechanical aptitude with hands-on troubleshooting skills
- Ability to read and interpret electrical schematics, wiring diagrams, and mechanical drawings
- Proficiency with electronic test equipment (e.g., multimeters)
- Familiarity with computer hardware (keyboards, scanners, touchscreens) and system integration
- Working knowledge of Microsoft Office (Word, Excel)
- Strong analytical and problem-solving capabilities
- Excellent organizational skills with attention to detail
- Effective communication skills (verbal and written)
- Strong interpersonal and relationship-building abilities
- Ability to adapt and work across multiple product lines and priorities
- Minimum of two (2) years of directly related progressively responsible technical experience
- Prior experience in manufacturing, automation, or field service environments is an asset
- Associate degree in Mechanical or Electrical Engineering Technology or a related field preferred
- Equivalent combination of education, training, and experience will be considered
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- The noise level in the work environment is generally moderate.
- Sedentary physical activity requiring reaching, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing.
- Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus.
- Ability to regularly lift/move up to 25 pounds, occasionally lift/move 50 pounds.
- 30% or more time is spent looking directly at a computer.
- Associate is frequently required to stand, walk (or otherwise be mobile).
WE would love to meet you!
Salary : $58,000 - $65,000