What are the responsibilities and job description for the Operations Manager position at Arvato?
The position of Operations Manager at Arvato demands expertise in initiating requisitions for our high-tech warehouse, particularly concerning data center equipment. The ideal candidate must demonstrate a thorough understanding of the customer requisition process, ensuring adherence to safety, quality, reliability, and cost objectives. Additionally, they will be responsible for overseeing the front-end staff involved in this process, necessitating strong leadership and organizational skills to ensure seamless operations. This position requires a strong customer-facing presence and a comprehensive understanding of end-to-end operational processes, from requisition through fulfillment.
YOUR TASKS
YOUR TASKS
- Execute all business review preparation, responsible for all action logs and items resulting from business reviews.
- Serve as a key communication link between operations and all customers.
- Create or use existing metrics to verify that the operation is under control.
- Active management of production, quality, technical, and communication issues.
- Monitor/adjust process as needed to meet production schedules, due dates, priorities, shipping requirements, and volume peaks.
- Drive continuous improvement in all areas.
- Maintain production, quality, reliability, and safety requirements.
- Provide support and training on the Company policy to employees.
- Work with engineering, operations, and client services to analyze new job requirements.
- Recommend measures to improve production methods, equipment performance, and product quality.
- Develop employees by conducting performance reviews and training as required.
- Hiring, evaluating, conducting disciplinary actions, and performance counseling.
- Monitoring time and attendance records.
- Experience developing, motivating, and leading cross-functional teams.
- Customer service and operational experience.
- Proven leadership capabilities with the ability to interact easily with individuals at all levels and functions, both within and outside the organization.
- Must be motivated, analytical, and articulate.
- Proactive in driving improvement processes.
- Excellent communication skills.
- Bachelor’s Degree or equivalent work experience required.
- Must possess the ability to function in a high-pressure, fast-moving environment.
- Divided between the office setting and the operations environment.
- Experience in a high-tech distribution center environment.
- Ability to commute or relocate to: 310 Velocity Way, Shepherdsville, Kentucky 40165.
- Medical, Dental, Vision, Life Insurance, and Disability Pay.
- 401(k) with company matching up to 6%.
- Paid Time Off, including paid holidays.
- Flexible Spending Accounts.
- Voluntary benefits such as legal and financial assistance, pet insurance, and more.
- Employee Assistance Program.
- Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
- Commuter benefits.
- Employee engagement activities.
