What are the responsibilities and job description for the Server Assistant position at Arva?
The AM Server Assistant maintains all dining room environment and equipment, assists servers, anticipates guests’ needs and addresses them accordingly.
This position has an hourly rate of $17.00 Tips.
KEY RESPONSIBILITIES
Check assigned station before, during and after shift for proper set up and cleanliness
Responsible for the completion of designated side work checklists (both opening and closing)
Responsible for keeping the dining room floors free of debris and spilled liquids
Bus tables and re-set tables for the next guest. Pick-up clean linen for service and drop off soiled linen for washing to determined area
Always provide excellent service to all our guests
Assist guests courteously and efficiently
Maintain the cleanliness of the dining room and station at all times
Keep chairs and banquettes clean and clear of debris
Handle customer requests in a timely manner
Set up side station with sugar bowls, water pitchers, bread, and butter etc. as established in the side work sheet
Ensure all silverware is polished and spotless
Follow the cleaning program for the restaurant established in the side work sheet
Upkeep and clear tables between courses throughout the meal
Delivery of food from kitchen to guest’s tables, including tray service
Assist in setting up tables according to floor plan
Anticipate guest needs, as to where guests will never have to ask for anything
Attend all food and beverage training classes when requested
Wish every guest a warm farewell and thank them for coming
Must be aware at all times what type of water each guest in their station is drinking
Make coffee, tea, and hot beverages for guests
Place all to go food in appropriate containers
Attend daily pre meal/communication meeting
Attend monthly department meeting
Communicate with all servers and server assistants in a professional manner
All other responsibilities assigned by Management
REQUIRED EXPERIENCE AND QUALIFICATIONS
Reading, writing and oral proficiency in the English language
Willing to work a flexible schedule and holidays (6am start time)
Be a self-motivator and motivator of others
Work in a safe, prudent, and organized manner
Have good knowledge of food and beverage preparations
Be able to relate to all levels of guests and management
Have the ability to handle multiple tasks at one time
Have excellent communication and organization skills
Maintain a clean and healthy personal hygiene and grooming
Be able to consistently delight and satisfy our guest
Have the ability to handle guest requests in a detailed manner
TIPS and ServSafe Certified