Branch Banker I

JOB FUNCTION: To deliver superior customer service to new and existing clients in a professional and informative manner. Solicit new business and help build relationships with customers by connecting them with team members who can help them address their financial needs.

JOB DUTIES:

• Provide and perform Teller duties in an accurate and efficient manner.

• Assist with daily ATM and vault duties and responsibilities.

• Provide outstanding branch customer service on the platform by:

• Providing error resolution and prompt efficient customer service.

• Soliciting and cross-selling bank products and services.

• Opening, servicing and closing all types of personal or commercial accounts.

• Applying established procedures and policy.

• Encourage and contribute to a team atmosphere; assist other staff members in their daily activities.

• All other duties as may be warranted or required.

JOB EXPECTATIONS:

• Complete accurate documentation of all deposit and loan account processing.

• Actively engage and assist customers on the teller line or platform as needed.

• Excellent product knowledge.

• Maintain professional appearance and conduct.

• Proactively engage in ongoing compliance training and procedure review.

• Ability to deal pleasantly and professionally with both customers and bank employees.

• Ability to respond well to daily change.

• Adherence to corporate policies, procedures, and regulatory banking requirements. Completes all required training. Actively communicates matters of potential audit or compliance risk.

JOB QUALIFICATIONS:

• High School diploma required. Additional college level courses or E-Learning seminars helpful.

• Previous cash handling experience required.

• Previous retail sales or banking experience preferred.

• Well-developed computer skills.

• Strong oral and written communications skills.

• Proven ability for attention to detail.

• Ability to work a flexible weekly schedule and 2 – 3 Saturdays per month required.

• Required to sit and stand for prolonged periods of time.

• Dexterity is mandatory for frequent use of hands and fingers.

• Required to walk, reach, push, occasionally climb or balance, stoop, kneel or crouch.

• Required to talk, hear, see, read and write.

• Required to have close vision and distant vision, depth perception and ability to adjust focus.

Job Type: Full-time

Pay: $36,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Office

Education:

• High school or equivalent (Preferred)

Experience:

• Banking: 1 year (Preferred)
• Cash handling: 1 year (Required)

Work Location: In person

Salary : $36,000