What are the responsibilities and job description for the Maintenance Technician - Multifamily Property Johnston position at ARTISAN Management Group?
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Sterling Pointe
Summary of Position
ARTISAN Management Group is seeking a highly skilled and motivated Apartment Maintenance Technician to join our team. As part of the ARTISAN maintenance team, you will be responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents, ensuring the smooth operation and upkeep of the apartment community. The ideal candidate will possess general maintenance expertise. The Maintenance Technician is responsible for ensuring that all resident maintenance issues are resolved expertly and efficiently.
Key Responsibilities
- Perform all work in accordance with ARTISAN policies and procedures, as well as all relevant federal, state, and local laws (including Fair Housing, ADA, and FCRA).
- Maintain community buildings, equipment, and grounds to support operational and resident satisfaction goals.
- Follows practices for the safe operation, maintenance, and repair of all facility equipment, including compliance with health, safety programs, policies, procedures, reports.
- Responds to work orders in a timely manner, including after hours on-call maintenance requests. Participates in the on-call rotation(where applicable).
- Inspect common areas and residential units to identify and address maintenance issues proactively.
- Troubleshoot, diagnose and repair HVAC systems, appliances, plumbing, and electrical systems.
- Complete building repairs such as drywall, flooring, doors, hardware, windows, screens and more.
- Maintain pools/spas, chemicals, logs, and associated safety equipment (where applicable).
- Keep tools and storage areas organized and secure.
- Participate in required ARTISAN training and development programs.
Physical Demands of the Position
This role requires frequent standing, bending, climbing, pushing/pulling, and lifting. Candidates should be comfortable working with hand tools, ladders, and in physically active environments. A strong understanding of OSHA safety protocols is required.
Artisan Qualities
- A resident-first mindset and a supportive approach to teamwork
- A calm, professional demeanor with strong organizational and communication skills
- Flexibility, a problem-solving mentality, and a willingness to collaborate
- Commitment to diversity, inclusion, and a positive company culture
- Accountability in task completion and attention to detail
- Ability to adapt to changing priorities and make sound decisions under pressure
Qualifications
- High school diploma or equivalent.
- Proven experience as maintenance technician in residential, commercial, or facility settings
- Proficiency in basic electrical, plumbing, HVAC, carpentry, and appliance repair
- Ability to troubleshoot and resolve maintenance issues independently
- Strong communication and time management skills
- Preferred certifications: CAMT, EPA, CPO, boiler license, or related licenses/certifications
- Basic computer proficiency preferred
Outstanding Benefits Package
- Health, Dental & Vision Insurance
- Flexible Spending Accounts (FSA)
- Company-paid Short & Long-Term Disability
- Employee Assistance Program (EAP)
- Voluntary Life, Critical Illness, and Disability Insurance
- 401(k) with 3% Company Match
- Vacation & Sick Leave
- Volunteer Hours
- 11 Paid Holidays Birthday PTO
- On Call Bonus!
Artisan Management Group is an Equal Opportunity Employer. Join a workplace that values who you are and helps you grow into who you want to be.
Now is your chance to be part of something meaningful. Apply today and LIVE ARTISAN.
