Leasing Professional - Multifamily - Roving

Who We Are

ARTISAN is a growing multifamily investment and property management company focused on creating communities where people are proud to live and work. We own and operate apartment communities across the Midwest and are known for our strong operational standards, collaborative culture, and people-first mindset.

We trust our team members to take ownership, make thoughtful decisions, and do what’s right for the people who call our communities home. We believe the best ideas come from listening, collaborating, and staying connected to our residents. If you enjoy working with supportive teammates and taking pride in creating positive, well-run living experiences, you’ll feel right at home at ARTISAN.

Summary of Position

The Roving Leasing Professional provides leasing and sales support across ARTISAN’s multifamily portfolio. This role is responsible for supporting leasing activity, prospect engagement, resident interactions, and occupancy goals while maintaining ARTISAN’s customer service standards.

Principal Accountabilities

• Conduct all business in accordance with ARTISAN policies and procedures, as well as all applicable Federal and State laws, including the Fair Housing Act, Americans with Disabilities Act, and Fair Credit Reporting Act.
• Provide leasing support at assigned communities, assisting during vacancies, peak seasons, and staff absences.
• Manage the full leasing process from tour to move-in, ensuring an exceptional ARTISAN move-in experience.
• Showcase the value of community features as they relate to each prospective resident's individual needs.
• Ensure a smooth renewal process for existing residents.
• Utilize and establish creative marketing and social media strategies to increase property traffic.
• Support occupancy and retention goals by following up with both prospective and current residents.
• Use problem-solving skills and sound judgment to navigate unpredictable situations as they arise.
• Maintain accurate and in-depth knowledge of the assigned community and local competitors to help prospective residents make informed decisions.
• Promote positive resident relations through timely and professional responses to concerns and service needs.
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval, and related bookkeeping tasks.
• Collaborate with team members to plan and organize resident engagement events.
• Other duties as assigned.