What are the responsibilities and job description for the Concierge / Front Desk - Part Time position at Artis Offer Letter?
*Starting pay is $16 / hour!
*This is a part time position working daytime and evening hours. Minimum 1 weekend a month and alternating holidays required.
*Professional dress code observed.
The Concierge will greet all guests of the community, ensuring they feel welcome and valued. Answer incoming calls and direct inquiries to the appropriate resource, assist with the distribution of mail and packages, and provide clerical support as needed. The Concierge will create Positive Partnerships with all residents and their families, providers, vendors and team members. Excellent customer service and a willingness to work with the elderly population is essential for this role.
Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company.
The Concierge will:
- Greet and direct all guests in a friendly and helpful manner.
- Answer all incoming calls, routing them to the appropriate resource, or taking messages as needed.
- Organize incoming mail and ensure that it is distributed to the appropriate person.
- Respond to resident and family member questions and communicate important information with the Executive Director or MOD as appropriate.
- Maintain guest logs and community resource information.
- Respond and appropriately handle emergency situations that may arise in a calm, professional and effective manner.
- Monitor and maintain the cleanliness of the front lobby and entrance areas.
- Perform other responsibilities as needed.
Concierge Educational Requirements:
- Must possess a high school diploma or equivalent.
Salary : $16