What are the responsibilities and job description for the Concierge / Front Desk - Full-Time position at Artis Offer Letter?
*This is a full time, Monday-Friday 11am-7:30pm position!
*Starting pay is $20 / hour!
The Concierge will greet all guests of the community, ensuring they feel welcome and valued. Answer incoming calls and direct inquiries to the appropriate resource, assist with the distribution of mail and packages, and provide clerical support as needed. The Concierge will create Positive Partnerships with all residents and their families, providers, vendors and team members. Excellent customer service and a willingness to work with the elderly population is essential for this role.
Working at Artis Senior Living, you will be empowered to share your voice, and your uniqueness will be treasured! We will honor your integrity and show our appreciation for your commitment to enriching the lives of our residents and team members, by consistently recognizing your efforts. These guiding principles are the very foundation of The Artis Way! At Artis Senior Living you’re so much more than an employee, you’re family!
The Concierge will:
- Greet and direct all guests in a friendly and helpful manner.
- Answer all incoming calls, routing them to the appropriate resource, or taking messages as needed.
- Organize incoming mail and ensure that it is distributed to the appropriate person.
- Respond to resident and family member questions and communicate important information with the Executive Director or MOD as appropriate.
- Maintain guest logs and community resource information.
- Respond and appropriately handle emergency situations that may arise in a calm, professional and effective manner.
- Monitor and maintain the cleanliness of the front lobby and entrance areas.
- Perform other responsibilities as needed.
Concierge Educational Requirements:
- Must possess a high school diploma or equivalent.
Salary : $20