Branch Supervisor

About the job Company Description Arthur State Bank, established in 1933, is one of South Carolina's oldest family-owned community banks, with 18 locations across the state including Union, Spartanburg, and Greenville. We are dedicated to serving our community's financial needs with trust and integrity. Arthur State Bank is a Member FDIC and an Equal Housing Lender, committed to providing exceptional service while maintaining the highest standards of security and customer care. Role Description This is a full-time, on-site role located in Columbia, SC, for a Branch Supervisor. The Branch Supervisor will oversee daily operations, ensuring excellent customer service and satisfaction. Responsibilities include managing staff, handling customer inquiries and transactions, supervising branch activities, and ensuring compliance with bank policies. The role also involves resolving customer issues and maintaining a safe and secure banking environment. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills Experience in Cash Management, Banking Operations, and Financial Services Experience in enhancing Customer Experience Strong leadership and team management skills Excellent written and verbal communication skills Strong problem-solving and decision-making skills Previous experience in a supervisory or leadership role Banking or financial industry experience is a plus See more