What are the responsibilities and job description for the SFS Customer Service Advocate position at Arthur Lawrence?
Arthur Lawrence is looking for a SFS Customer Service Advocate one of our clients in Irvine, CA. Please find the job description below and send us your updated resume if interested:
Must-Have Skills:
- 1 years of customer service experience in a financial institution, payment provider, or customer-facing environment
- Strong written and verbal communication skills with excellent attention to detail and time management
- Experience handling customer inquiries, issue escalation, and working within CRM or ticketing systems
Nice to Have Skills:
- Knowledge of BSA/AML processes and financial services operations
- Bilingual Spanish communication skills and experience in startup or fast-paced environments
About Us:
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad experience in working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.
We are a UN Women Empowerment Principal Signatory and are certified by National Minority Supplier Development Council.
Recent Associations & Acknowledgments:
- Been recognized as a 2023 TOP WORKPLACE by the Houston Chronicle
- IAOP Award; Ranked in the top 100 internationally
- Ranked among the Inc 5000 twice - as one of the FASTEST GROWING COMPANIES OF AMERICA
- Member of HMSDC, NMSDC and NY&NJMSDC
Our Seven Pillars:
We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.
Salary : $30