Receptionist / Front Desk (Healthcare)

We are hiring a Receptionist / Front Desk Coordinator to support a busy healthcare office in Newton, MA. This is a fully onsite role where you will be the first point of contact for patients, visitors, and staff.

This position is ideal for someone who thrives in a fast-paced, patient-facing environment and has strong communication and organizational skills.

Key Responsibilities

• Answer and route incoming calls (high volume, multi-line phones)
• Greet patients and visitors and manage front desk operations
• Schedule, confirm, and manage appointments
• Assist with patient check-in/check-out and documentation
• Verify insurance and handle basic administrative tasks
• Prepare patient materials and admission paperwork
• Support the office with additional administrative duties as needed

Qualifications

• 1 year of receptionist, front desk, or customer service experience
• Strong phone etiquette and communication skills
• Experience handling multiple tasks in a fast-paced environment
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
• Reliable, organized, and professional demeanor

Preferred Qualifications

• Experience in a healthcare, dental, or medical office
• Familiarity with scheduling systems or EMR software