IT Infrastructure Analyst Lead- Cloud/Load Balance

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. We are seeking an Infrastructure Analyst Lead with deep expertise in cloud networking and load-balancing. This role is responsible for designing, implementing, and optimizing Azure and AWS networking environments and application delivery solutions, while driving automation initiatives using Python, PowerShell, Azure CLI, and Ansible. The successful candidate will deliver scalable, reliable, and secure cloud networking services, while mentoring junior engineers and ensuring strong alignment with cross-functional infrastructure teams.  Excellent communications and analytical skills, strong technical project management skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Essential Duties and Responsibilities:

• Architect, implement, and manage Azure cloud networking services (VNets, routing, peering, ExpressRoute, security groups, and their AWS equivalents etc.)
• Design and maintain Microsoft Azure, Citrix NetScaler, and other cloud load-balancing, application delivery, and traffic management solutions
• Troubleshoot complex networking and load-balancing issues across hybrid environments
• Coach and mentor junior engineers on cloud networking and automation best practices
• Manage stakeholder communication and provide clear technical updates to leadership and peers
• Automate repeatable and large-scale tasks with scripting tools such as Python, Powershell, or Ansible
• Interface with networking infrastructure using APIs and SSH automation
• Develop and maintain continuous auditing and compliance checks for networking systems
• Collaborate with Cloud Operations, Datacenter Services, and other infrastructure teams to ensure architectural alignment, compatibility, and performance
• Ensure reliability, security, and compliance of infrastructure services

Additional Duties & Responsibilities:

• Tier 3 support.
• Lead the architecture and design of infrastructure solutions and methodology.
• Lead high-profile, mission-critical IT projects and project teams.
• Provide training, guidance, and mentorship to junior staff members to enhance their skills and ensure team efficacy
• Resolve and take ownership of issues without management involvement.
• Assist management with strategic IT alignment and project management.
• Liaison with vendors, partners, and external resources.
• Ability to train other staff on technical operations.
• Subject matter expert on the operation, maintenance, management, and deployment of multiple computer infrastructure hardware/software solutions.

Specialized Skills:

• Expert knowledge of Microsoft Azure and other hyperscale networking technologies and services, including VWAN, VNET, ExpressRoute, Front Door, Web App, Traffic Manager, Load-Balancer, NSG, Private Endpoint
• Practice developing and deploying Infrastructure as Code, git for version control, and understanding of CI/CD pipelines
• Familiarity with Network Virtual Appliances (NVAs) in cloud infrastructure
• Experience with Citrix NetScaler or other load-balancing solutions (ADC, GSLB, SSL offload, traffic policies, web application firewall).
• Strong automation skills using Python, PowerShell, and Ansible.
• Proficient in routing protocols and WAN technologies, including Azure VWAN, BGP, SD-WAN, NAT, IPSEC VPN, DMVPN, HTTP(S), TCP/IP, DNS
• Ability to work with supporting teams to triage and troubleshoot complex issues 
• Experience managing internal and external PKI certificate services
• Proven ability to troubleshoot and resolve complex networking issues in hybrid environments.
• Experience leading junior staff in completing day-to-day operational tasks and/or enterprise scale projects required
• Computer infrastructure-centered certifications required

Education/Experience:

• High school diploma or equivalent required
• Bachelor’s degree or equivalent preferred
• 8 years of experience in infrastructure engineering preferrably with 2 yrs of focus on cloud networking and load-balancing.
• Excellent documentation and communication skills.
• Certifications such as:
  • Microsoft Certified: Azure Solutions Architect Expert
  • Microsoft Certified: Azure Network Engineer Associate
  • AWS Certified Solutions Architect – Professional
  • AWS Certified Advanced Networking
  • Citrix Certified Professional – AppDS
  • CCNP Enterprise / JNCIP-ENT / ACE-P

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.