Chief Operations Officer - Artex

Introduction

At Artex, we defy convention and reimagine the possibilities of risk management. Join a team of passionate visionaries, where creativity knows no bounds, and innovative thinking shapes the future. As part of our global family, you'll unlock your potential, turning challenges into opportunities, and creating an impact on a global scale. Dare to innovate, and together, we'll craft a legacy of transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

How You'll Make An Impact

Working with other members of the Artex Executive Committee, senior members of the business, support functions and Gallagher Stakeholders, the Artex COO has responsibility for development and delivery of the strategic and annual operations plans, effective and efficient integration of all acquisitions, drive the change and transformation agenda and support the Artex Executives in the day to day running of the business. As part of the Executive Committee ensure that the Company and its employees are complying with regulatory requirements and internal policies and procedures. The COO role has a remit covering Business Operations, Offshoring and Business Change (Programme Management and PMO).

• Key Duties/Responsibilities
• Define and lead on delivery of the operational strategy for the Artex Group
• Lead the annual Operational dominant priority development to ensure local business, Artex Group and Corporate stakeholder alignment
• Lead target operating model (products, process, people, organisation, systems) initiatives across all Artex domiciles, identifying where investment will be needed
• Assist and support the Artex Executive in the strategic development and expansion of the Company
• Lead and drive the change and investment agenda ensuring the appropriate delivery of increased efficiencies across the business over the medium term to achieve clearly defined plans
• Develop, implement and monitor systems & procedures to ensure they are meeting operational KPIs and there is timely/accurate delivery of all required Management Information
• Co-ordinate with all Artex divisions in the development of appropriate systems & procedures to ensure timely and accurate delivery of all required management Information & client service initiatives
• Lead on insourcing, resourcing & operational process change across Artex, tracking, measuring and communicating value creation
• Provide management support to the local operation leads across Artex divisions with delivery of operational and business objectives
• Support the integration planning and implementation of all newly acquired businesses
• Prepare quarterly Executive Board Pack reports with particular emphasis on operational and systems developments.
• Assist Client Relationship and Business Development teams, providing operational support/input for servicing existing clients and/or responding to new business opportunities.
• Collaborate with our Gallagher corporate operations and functions to help coordinate changes to corporate core systems used by Artex
• Act as a central point of contact for escalation of material operational issues across Artex & assist with resolution of critical operational challenges
• Co-ordinate with all Artex branches on Real Estate strategy and implement & monitor business resilience & crisis management planning
• Recruit, lead and motivate functional reporting staff, managing resourcing levels to maximise productivity and facilitate delivery of the Company strategy
  
  

About You

• Educated to degree level or equivalent
• Detailed knowledge of insurance products, services, classes of insurance including underlying legal principles and practices relating to risk within own role capacity desired
• Experience of liaising with a parent organisation and operating in a matrix management structure
• Strong problem-solving and analytical skills
• Proven ability to adapt and to demonstrate flexibility
• Willing to constructively challenge processes
• Strong people management, leadership, communication and organisational skills
• Ability to manage and motivate colleagues
• High levels of personal and professional integrity
• Self-motivated and accustomed to adhering to tight deadlines
  
  

Compensation And Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
  
  

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...
• The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
  
  

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.