What are the responsibilities and job description for the Artek E-Commerce Team Member Warehouse & Shipping Logistics position at Artek?
About Artek
Artek is a full-service technical design, engineering, and distribution company supporting over 600 organizations nationwide with advanced off-grid and mobile power systems. We combine deep electrical engineering expertise with manufacturing, CNC fabrication, and industry-leading partnerships with brands like Victron Energy, Garmin, and Wakespeed to provide the best support in the industry.
Artek was founded in 2019 and has maintained a small, expert team of smart, humble staff from a range of backgrounds and technical expertise. Most of our team members have been with the company for over 4 years, which is more than half our lifespan. Our culture and work environment is very important to us. Our team’s common denominators are that no one is above anything, we all love learning, and we all take great pride in our work.
We’re looking for an E-Commerce Team member to join our growing company and keep our fast-moving environment running smoothly. A major focus of this role is managing the daily flow of online orders in the warehouse, maintaining accurate product listings, and ensuring a seamless customer experience across our e-commerce platforms. This position is critical in connecting our internal operation with our digital storefront and nationwide customer base.
Role Overview
This team member supports daily business operations across online order processing, shipping, warehouse organization, digital catalog management, minor manufacturing tasks and general administrative tasks. You’ll work directly with our logistics team lead & COO, as well as interact with team members from engineering and product development to ensure customers have the information and product they need in a timely, professional manner.
This role is ideal for someone with warehouse and shipping experience, who is highly organized and enjoys refining systems to improve operations, has some customer service experience, and prefers a day of variety.
This is not a technical position and requires no electrical or engineering experience. However, if this subject matter interests you, all the better!
Key ResponsibilitiesOrder Processing & Shipping Logistics
- Process, pack, and label e-commerce orders daily.
- Schedule Ground and Freight shipments.
- Assist with draft orders and manual orders.
- Communicate order status updates, shipping timelines, and backorder information to customers via email.
- Assist sales and technical staff with quotes, availability checks, and lead-time verifications.
E-Commerce & Online Store Support
- Handle daily website and online marketplace orders (Shopify).
- Assist with keeping product listings accurate and up to date—including pricing, stock levels, specifications, and lead times.
- Occasionally assist with online customer inquiries in general company inbox; route technical questions to the appropriate team member.
- Assist with uploading new SKUs, images, and product descriptions.
Administrative & Warehouse Support
- Assist with office operations, correspondence, documentation, and digital organization
- Assist with answering calls to the main office line, email, and assist with walk-ins and will call pick ups.
- Maintain organized files relating to orders and shipping logistics.
Inventory & Operations Support
- Assist with cycle counts, stock level reconciliation, and inventory updates.
- Inform management when low-stock or long-lead items affect e-commerce availability / draft purchase orders (POs) for review.
- Help organize component storage, staging areas, and production materials.
Qualifications & Desired Skills
- Ability to lift 100 lbs (occasionally, most boxes will be 50 lbs or less)
- Ability to be on your feet for 6-8 hours per day.
- Highly organized
- Familiarity with e-commerce or on-line shipping platforms
- Familiarity with fulfillment or shipping operations
Compensation & Benefits
- Starting Wage: $18-$20 per hour
- Work Week: 40 hours
- PTO: 3 weeks
- Health Care: Medical, dental, vision
- Profit Sharing Bonus: Staff eligible for profit sharing bonus after the first full January-December cycle.
- Employee Discount: staff can purchase any products we have access to at cost.
Contact
Claire Stuhr, COO
Artek LLC
503-208-6288 Ext 2
https://artek.energy/
7739 NE 21st Ave. Portland, OR 97211
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $20