Taproom Manager | Bold Rock Cider - Mills River, NC

Join our passionate community brought together by our love for great beer, cider, and the process that makes it all happen. Quality is our thing, and so is staying curious—always learning, tweaking, and pushing to get better at what we do. We’re fired up by the people who enjoy our pours and the teams that make it all possible. If you’re into collaboration, craft, and being part of a tight-knit crew, we’d love to raise a glass with you. WHO WE ARE & WHAT WE OFFER Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75 combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters. Competitive Compensation Quarterly Incentive Plan Exceptional Health Benefits - No Waiting Period to Enroll - Paid Family Leave Flexible Schedules & Generous Paid Time Off Ample Product Discounts Opportunities for Growth Across 5 Successful Brands WHAT WE DO Bold Rock was built on one simple truth: “the land is the brand.” Fueled by a fierce commitment to nature, sustainability, and bringing people together over boldly crafted beverages, Bold Rock took a game-changing step in 2019 by joining Artisanal Brewing Ventures. With a stronger team and expanded resources behind them, Bold Rock now pours even more focus into crafting unique flavors and unforgettable experiences—rooted deeply in the Blue Ridge Mountains and crafted for those who crave something BOLD. Taproom/Front-of-House Manager Position Summary We’re hiring for a strong supervisor who has had experience working in a full service, high-volume restaurant. You will be committed to continuously striving for and delivering an outstanding guest experience, and have a strong passion for culinary excellence. Key Responsibilities • Responsible for overseeing all restaurant operations including, but not limited to, supervising restaurant staff, employee hiring and training, and daily maintenance of the restaurant • Work with the General Manager and Restaurant Management team to establish a strong team culture and create policies/procedures as needed to continually run day-to-day operations and exceed guest expectations • Collect, evaluate and respond to guest feedback as needed • Ensure a smooth front-of-house operation at all times, and step in to lead and assist staff as necessary during busy, peak times • Assist General Manager with all sales and reporting tracking, and contributing to the preparation of reports to share with senior leadership Requirements • A minimum of 1 year as a restaurant manager • Preferred experience in working in various other restaurant roles as a server, host, bartender, etc. • Knowledge of craft beer and/or serious interest in understanding craft beer styles and the industry • Passing of Level 1 (Certified Beer Server qualification) of Cicerone program within first six (6) months of employment. Skills/Qualifications • Knowledge and understanding of financial aspects of business operations • Self-motivated and exhibiting an aptitude for leading, coaching, and driving excellence • Ability to work in a fast-paced environment and calmly react to and handle stressful situations and customer complaints • Detail-oriented and able to multi-task and prioritize your workload Perks • A comprehensive insurance plan including medical, dental, vision, life, and disability insurance • 401(k) plan with company match offered after a waiting period • Competitive pay • Employee discount programs Disclaimer This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Artisanal Brewing Ventures is an Equal Opportunity Employer. Artisanal Brewing Ventures (ABV) was founded in 2014 to bring expertise and resources to the business side of the craft beer industry. ABV brings top-tier craft alcohol beverage brands together and unlocks their potential for growth. Through mergers and partnerships in high-volume, craft centric markets, ABV is building a portfolio of breweries and brands including Southern Tier, Victory, Sixpoint, and Bold Rock. This gives these brands professional resources, expertise, and support, while safeguarding the independence and authenticity of the brands. ABV is a top regional craft company in the U.S. and is headquartered in Charlotte, North Carolina with locations in New York (Lakewood, Buffalo, Manhattan), Ohio (Cleveland), Pennsylvania (Pittsburgh, Parkesburg, Downingtown, Kennett Square, Philadelphia), Virginia (Nellysford), and Mills River, NC.