Account Manager, Exhibits - DE

Company Description

For more than 100 years, Art Guild has helped some of the world's most recognized brands, museums, and institutions bring their stories to life through extraordinary experiences. What began in 1923 as a Philadelphia sign company has evolved into a nationally recognized leader in experiential environments; designing, engineering, fabricating, and delivering everything from award-winning trade show exhibits and retail environments to museums, visitor centers, corporate interiors, and immersive brand experiences.

Today, our team of approximately 250 talented professionals operates from multiple locations across the United States, supported by more than 700,000 square feet of production and warehousing space and a trusted global partner network. Together, we execute projects of every size and complexity for organizations whose brands are recognized around the world.

What truly sets Art Guild apart, however, isn't just the work we do, it's how we do it. As a privately owned company, we've built a culture centered on craftsmanship, integrity, collaboration, and long-term relationships. Many of our employees have spent decades building their careers here, just as many of our clients have trusted us as partners for decades. That loyalty reflects a workplace where people are empowered to take ownership, solve complex challenges, continually learn, and do work they're proud of alongside experienced professionals who genuinely care about one another's success.

If you're looking for more than a job, if you're looking for an opportunity to make a lasting impact, collaborate with exceptional people, and help create experiences seen by millions, we'd love to meet you.

Let's build...together.

Responsibilities

• Ensure client relations are positive and stable, immediately informing the Account Director of any potential problems with the client/company relations, budget overruns, etc.;
• Provide clients with clear access to executive management team; 
• Review conceptual designs to ensure client's brand, experiential marketing and channel objectives remain in focus;
• Review estimates and draft a Statement of Work ("SOW"), quotation and agreement documents to ensure client expectations and budget requirements are met and profitability is maintained;
• Initiate job opening, work order entry, change order processing and all internal project communications via the company's work order system;
• Effectively track and monitor change order requests, obtain/review estimates and draft related SOW, quotation and agreement documents.
• Create/review project plans, timelines, engineering drawings, and logistic/deployment plans before submitting to the client or operations;
• Participate/lead project kick-off, status and kick-out meetings;
• Monitor account receivables and client past due aging;
• Assist in the monthly assembly and preparation of all invoicing documentation including internal estimates, client-signed agreements, change orders, client initiated Purchase Orders ("PO"), job cost reports, detailed back-up of charges, gross margin calculation sheet and invoice request;
• Ensure financial management of projects meets company standards;
• Show supervision and on-site management as required;
• Meet with Account Director on a regular basis to review activities;
• Participate in company/client performance reviews;
• Perform other duties and responsibilities that may be assigned by management.

Quaifications

• Experience: 1-2 years
• College Degree Preferred or Equivalent Work Experience
• Microsoft Office Suite

Details

Department: Exhibits

Location: New Castle, Delaware facility

In-person required (potential for hybrid)

Compensation: $55-$60K or commensurate with experience

Contact Laxmi Yadav with inquiries or to apply

lyadav@artguildinc.com