What are the responsibilities and job description for the Teller position at Arsenal Credit Union?
Description
Founded in 1948, Arsenal Credit Union is a thriving, federally insured, state-chartered financial cooperative with $430 million in assets. We are passionate about helping our members take charge of their finances through exceptional service delivered across our branch network and powerful digital banking tools. Our mission is to equip members with the confidence, resources, and technology they need to achieve their financial goals — and crush them!
As a proud recipient of the St. Louis Post-Dispatch Top Workplace award in both 2024 and 2025, we celebrate a workplace culture built on unity, trust, and respect. We recognize that our employees are our greatest asset, and we are committed to fostering a welcoming, supportive, inclusive, and inspiring work environment. At Arsenal, you’ll find fair treatment, open communication, and opportunities for personal growth. Together, we empower our employees to advocate for our members, deliver exceptional service, and make a meaningful difference in our community.
We seek a qualified professional to work as a part-time Teller at our Watson Road location in St. Louis, Missouri. This Teller supports the credit union’s mission to serve our members’ interests by providing excellent service to both members and coworkers. Responsibilities include handling financial transactions, recommending products and services to meet members’ needs, and ensuring service is prompt, accurate, confidential, and courteous.
What will you be responsible for?
- Deliver high-quality and consistent service to internal and external members.
- Routinely handle cash and accurately balance a teller drawer.
- Handle member inquiries and resolve problems.
- Identify opportunities to cross-sell products and services to members when applicable.
Requirements
What skills does this position require?
- Cash handling experience.
- A professional serving manner with prior experience in a service environment.
- Sales or retail experience desired.
- Excellent attention to detail.
- Must be able to work in a fast-paced environment.
- Strong aptitude for numbers.
What does Arsenal Credit Union offer?
- When you work at Arsenal, it is more than a job. You are part of a mission that puts helping people above all else. With up to eight hours of paid volunteer time each year, we reach out to the communities we serve!
- On-the-job training and Career Growth Opportunities – our goal is to provide all the training necessary for our new team members to feel secure and confident in their roles, as well as the opportunity to learn and advance their careers with Arsenal Credit Union.
Benefits include:
- 401(k) Retirement Plan with up to 5% company match
- Paid Time Off
- 11 Paid Holidays each year
- FREE Group Term Life Insurance
- Referral Incentive Program
Arsenal Credit Union is an EOE/M/F/Disability/Veteran