What are the responsibilities and job description for the Dispatcher position at ARS-Rescue Rooter?
Company Name
ARS-Rescue RooterOverview
Sign-on Bonus: $1500 // $22-$25 per hour
Full-time, year-round work
Join ARS Rescue Rooter, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000 team members and over 45 years of experience.
ARS Rescue Rooter is expanding our Cleveland branch, and we’re looking for talented professionals to join our growing team. This is a fantastic opportunity to be part of our next chapter of growth.
What We Offer:
Weekly pay via direct deposit
Paid training and onboarding
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO 8 paid holidays
Company-paid life insurance
Clean office environment with modern tools
Career advancement within a national service network
Responsibilities
Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.
Qualifications
What You Need:
Prior dispatch, scheduling, or call center experience
Proficiency in Microsoft Office and multi-line phone systems
Familiarity with local geography to support route planning
Must report daily to the office (not a remote position)
Flexibility to work assigned shifts and weekend rotations as needed
Must pass background check and drug screening
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
