What are the responsibilities and job description for the Sr. Community Manager position at ARROWHEAD HOUSING?
Sr. Community Manager
We are looking for a dynamic Sr. Community Manager with a great attitude and exceptional customer service to manage properties in the greater Portland area. This person will be responsible for various phases of the managing the properties, including certifications, the leasing and application process, rent collections, accounts payable and maintaining exceptional customer service with prospects, existing residents and owners. This person will have a great computer skills, organized and be a good communicator with attention to detail and able to work together as a team in a fast-paced environment.
The Sr. Community Manager manages the building operations and property management team members ensuring the fiscal and operational success of the building. The Community Manager shall thoroughly understand the physical condition of the properties and shall have a high level of knowledge of all contracts, building rules, procedures, and operating policies affecting the buildings. With excellent customer service skills, the Sr. Community Manager will work with residents and maintenance team members to support the property retention goals. Strong team work and accountability are key attributes of the successful Sr. Community Manager. Additional qualifications for the for the Community Manager include the following;
QUALIFICATIONS:
Education:
High school diploma or equivalent required. College or supplemental courses preferred, but not required.
Experience:
Minimum of five years of multifamily property management working on HUD or LIHTC apartment community. This experience includes being a Manager or higher of at least 150 units for at least 3 years.
Abilities:
- Must have strong hands on affordable property management knowledge and experience
- Must be Proficient in Microsoft Office Suite, including Excel, Word and Outlook
- Proficiency in technological systems that are used, phone system with multiple lines ringing and familiar with property management software and other online systems used for marketing, managing properties, leasing and residents. Experience using One Site/Real Page or similar program preferred.
- Strong knowledge and experience with affordable programs, regulatory requirements and processes preferred
- Must have good communication skills, including verbal and written
- Good problem solving and organization skills
- Detail Oriented and Organized with good time management skills
- Relate well to people from diverse backgrounds
- Articulate, patient, organized, customer and detail oriented, enthusiastic, team player and goal oriented
- Ability to drive to properties within the company portfolio as needed with reliable transportation and a valid CA driver’s license in good standings
- Stamina for fast paced working environment
- Self-starter, Ability to work independently and a part of a team
- Bilingual desired, but not required
COMPENSATION:
Wages based on experience. This is a Full time position, but we can provide flexible schedule and accomodate a part time schedule if preferred and based on experience. Full time position includes 100% health benefits paid for employee, 401k Matching and generous holidays and Paid Time off. Please submit your salary requirements in a cover letter with your resume.
Arrowhead Housing is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.