What are the responsibilities and job description for the Client Advisor position at Arrowhead BMW?
Company Description
Arrowhead BMW, based in Glendale, AZ, is a trusted dealership specializing in luxury vehicles and exceptional customer service. With a wide selection of new and certified pre-owned BMWs, our team of BMW-trained experts is dedicated to helping clients find their ideal car. Arrowhead BMW values customer satisfaction and aims to create long-lasting relationships that go beyond the vehicle purchase.
Role Description
We are seeking a dedicated full-time Client Advisor to join our team at Arrowhead BMW. This on-site role, based in Phoenix, AZ, involves assisting clients in selecting vehicles that fit their needs and preferences, providing information on vehicle features and financing options, and ensuring an exceptional customer experience from inquiry to purchase. The Client Advisor will maintain a strong focus on building lasting relationships with clients while meeting sales targets and representing the premium quality of the BMW brand.
Qualifications
- Strong skills in Client Relations and Customer Satisfaction, with a focus on creating positive customer experiences and fostering long-term relationships.
- Proficiency in Communication and Customer Service, with the ability to effectively convey information and address client needs.
- Understanding of Insurance and financing options, with an ability to guide clients seamlessly through the vehicle purchasing process.
- Passion for luxury vehicles and the ability to convey enthusiasm for the BMW brand.
- Experience in sales or customer-facing roles is a plus.
- Self-motivated, organized, and capable of working in a fast-paced environment.
- High school diploma or equivalent; higher education is a plus.