What are the responsibilities and job description for the Gatehouse Coordinator / Administrative Support position at Arrow Workforce Solutions?
Position Overview
The client is seeking a highly organized and detail-oriented individual to serve as the first point of contact for drivers, visitors, vendors, and contractors entering the facility. This position combines administrative support, customer service, and gatehouse operations in a warehouse/distribution environment.
Key Responsibilities
- Direct incoming truck drivers and visitors to the appropriate gate, dock, or department.
- Review driver paperwork, bills of lading, and shipping/receiving documentation for accuracy.
- Enter driver, visitor, and shipment information into the company system.
- Check in guests, vendors, and contractors entering the facility.
- Maintain accurate logs of incoming and outgoing traffic.
- Communicate with warehouse, shipping, and receiving personnel regarding arrivals and departures.
- Monitor gate activity and report any safety or security concerns.
- Conduct periodic perimeter inspections to ensure the facility grounds remain clean, organized, and secure.
- Verify visitor credentials and issue visitor badges when required.
- Assist with general administrative duties, filing, and record keeping.
- Maintain a professional and customer-focused attitude at all times.
Qualifications
- Bilingual in English and Spanish required.
- Ability to communicate effectively with Spanish-speaking drivers, visitors, and vendors.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service abilities.
- Basic computer proficiency and accurate data entry skills.
- Ability to multitask and work independently.
- Previous experience in administrative support, receptionist, gate attendant, logistics, warehouse office, transportation, or security desk roles preferred.
- Reliable attendance and dependable work history.
Ideal Candidate
The client is looking for someone who is professional, organized, detail-oriented, and comfortable interacting with truck drivers, visitors, and warehouse personnel throughout the day. Candidates with experience handling paperwork, maintaining records, and working in a fast-paced warehouse or logistics environment will be highly considered.
Key Requirements
- Bilingual English/Spanish required.
- Monday–Friday, 8:00 AM–4:30 PM.
- Strong administrative and customer service skills.
- Comfortable working in a warehouse/distribution environment.
- Pay: $18.00–$19.00/hour.
Salary : $18 - $19