What are the responsibilities and job description for the IT Support Vice President position at Arrow Search Partners?
About The Company
Our client is a leading global financial advisory firm offering strategic guidance across mergers and acquisitions, financing, and restructuring. The firm also provides wealth and asset management services and invests through its private capital arm.
Responsibilities
$175,000-$200,000
Our client is a leading global financial advisory firm offering strategic guidance across mergers and acquisitions, financing, and restructuring. The firm also provides wealth and asset management services and invests through its private capital arm.
Responsibilities
- Oversee daily IT user support operations for the office
- Serve as technical escalation point for the on-site MSP team
- Drive continuous improvement in user experience, ticket resolution, and communication with business stakeholders
- Liaise and collaborate with the global IT team on desktop modernization, Intune rollout, and other projects
- Identify and implement process improvements and efficiency opportunities
- Bachelor’s degree required
- 10-15 years of IT experience
- Experience supervising/leading a large team
- Experience working in financial services
- Experience supporting and troubleshooting Microsoft environments
- Intune/MDM experience strongly preferred
- Experience with LAN/WiFi, printer setups, and VPN troubleshooting
- PowerShell or scripting skills a plus
$175,000-$200,000
Salary : $175,000 - $200,000
