Human Resources Business Partner

MOVE YOUR CAREER IN THE RIGHT DIRECTION!

The Arrow Financial Corporation family of companies is seeking a skilled HR professional to join our Employee Experience team as a

Human Resources Business Partner (HRBP)

This collaborative role provides you with opportunities to inspire and engage employees, guide and coach supervisors, and contribute to the overall development of our valued employees.

The Human Resources Business Partner (HRBP) supports assigned business units, by providing guidance and day-to-day support across all areas of human resources throughout the employee life cycle. This role proactively partners with managers and employees to support recruitment, performance management, employee relations, and other core HR functions. The HRBP helps implement HR programs and processes, provides administrative and transactional support, and contributes to a positive, people-first workplace culture while ensuring accuracy, consistency, and efficiency in HR operations.

ESSENTIAL JOB FUNCTIONS:

HR Operations and Talent Support

• Supports core HR operations to ensure an effective and seamless employee experience, including timely execution of recruitment-related activities, job changes, and maintenance of accurate employee data.
• Partners with business leaders to support talent acquisition efforts for assigned business units, including sourcing, screening, interview coordination, and facilitation of the candidate selection process.
  
  

Trusted HR Partnership

• Serves as a trusted HR partner and primary resource for managers and employees, providing guidance on policies, procedures, and HR best practices. Maintains ongoing engagement with business partners to strengthen relationships, support open communication, and drive collaboration on initiatives that enhance engagement, productivity, morale, and retention.
• Supports business units through organizational change by providing HR guidance, communication support, and consultation to enable smooth and effective transitions.
  
  

Performance Development & Manager Support

• Provides coaching and consultative support to managers and employees on performance development, career growth, and ongoing feedback, with a focus on engagement, development, and high performance.
• Supports performance management activities including goal setting, performance review processes, and development planning. Provides guidance to managers on supporting employees in meeting expectations through clear communication, coaching and constructive feedback.
  
  

Employee Relations & Workplace Support

• Partners in and actively drives resolution of workplace concerns through fair, respectful and consistent application of company policies, with an emphasis on early engagement, open communication, and constructive problem solving.
• Partners with employees and managers to navigate sensitive workplace situations in a way that supports trust, accountability, and positive working relationships. Works with appropriate stakeholders to ensure matters are addressed in alignment with company values and applicable legal requirements.
  
  

Data Insights & Continuous Improvement

• Leverages HR data and metrics to identify trends, share insights with leaders, and recommend solutions that enhance engagement, performance, retention, and overall organizational effectiveness.
  
  

Compliance & Risk Awareness

• Maintains awareness of applicable employment laws and ensures HR practices are aligned with federal, state, and local requirements.
  
  

HR Functional Partnerships

• Partners with the Employee Total Rewards team by facilitating timely exchange of information and supporting coordination related to leave administration, attendance, compensation and benefits programs, ensuring employees and managers are connected to the appropriate subject matter expertise.
• Partners with Learning & Development and Employee Experience Partners to support alignment and delivery of talent development, engagement, and culture initiatives.
  
  

QUALIFICATIONS:

Bachelor’s Degree in Human Resources, Business Administration, or related field

• Minimum of 5 years of HR experience, preferably within the Finance or Retail industry
• Human Resource certification (SPHR, PHR, SHRM-CP, SHRM-SCP) preferred
  
  

Skills/Knowledge:

• Demonstrated knowledge of HR processes, including employee relations practices and HR best practices
• Solid foundational knowledge of employment laws and compliance requirements and ability to interpret and apply HR policies and procedures consistently
• Understanding of how HR practices support business operations and workplace needs
• Strong written and verbal communication skills, with the ability to present information clearly and professionally to individuals and groups
• Solid critical thinking, organizational, and problem-solving skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proven ability to build effective working relationships with leaders and employees while supporting collaboration across teams
• Strong attention to detail to ensure accuracy in HR documentation, records, and processes while supporting compliance with policies and regulatory requirements
• Consistency in handling sensitive and confidential information with discretion
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
• Experience with HRIS systems; specifically, ADP or similar platforms
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Ability to remain in a stationary position, often sitting, for prolonged periods of time
• Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations
• Ability to move, lift, and carry up to 15 pounds
• Ability to occasionally travel within geographic footprint is required to maintain employee relationships and support business objectives; travel can be completed by car, public transportation, or other reasonable means
• Ability to occasionally work a flexible work schedule to support job fairs
  
  

Reasonable accommodation(s) will be provided as required by law to enable qualified individuals to perform the essential functions of the job.

We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

The pay range for this position is $70,000 - $90,000 annually commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus and incentive programs, subject to individual and company performance.

L1-st1