Service Project Manager

Role and Responsibilities:

The Service Project Manager performs administrative duties for purposes of estimating, planning, directing, coordinating and supervising the electrical operations and maintenance of various types of service projects and performs related work as required. Including (but not limited to) the following:

• 
  Plan, organize and direct the work of a large group of technical, professional, craft and clerical employees
• 
  Develop efficient and thorough procedures for quality control of information and completion
• 
  Proactive and reactive management of service personnel (mentoring, motivating, safety, reviews, etc.)
• 
  Work with department to meet revenue goals
• 
  Use sound judgment and take appropriate actions in emergency situations
• 
  Direct record keeping activities
• 
  Prepare comprehensive and detailed reports
• 
  Improvise and adapt new methods to expedite work assignments/projects
• 
  Deal tactfully and effectively with engineers, contractors, representatives of other utilities and customers
• 
  Develop coworkers through performance feedback and motivate coworkers to maximize productivity
• 
  Establish and maintain a work environment to enhance both employee morale and productivity
• 
  Other additional related tasks and duties as needed

Qualifications and Education Requirements:

High School Diploma/Associates Degree Electrical Field

Valid Driver’s License

Work Environment:

This position works both in the field environment and office setting. It’s typically around 40-45 hours per week, five days a weeks but may require some weekends and evenings when necessary. Working conditions can change dramatically from one job to another, varying from indoors in clean conditions to outdoors on scaffolding, and to confined and restricted locations. May require working in extremely bright or inadequate lighting conditions; exposure to contaminants and exposure to sounds and noise levels that are distracting or uncomfortable. The office role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.

Physical Demands:

The field portion is an active role. Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials; Requires repetitive movement; climbing ladders, scaffolds, or poles; standing, walking and running; using hands to handle, control, or feel objects, tools or controls; and bending or twisting. The office is largely a sedentary role; however, some lifting, bending and standing will be necessary.

Requirements

Excellent Communication Skills (Verbal and Written)

Technical Management

Quality Focus/Multitasking/Resource and Time Management

Ability to use basic Microsoft programs and E-mail

Knowledgeable in Materials, Methods, Tools and Equipment

Preferences

OSHA 10 Certified

First Aid/CPR/AED Certified

NFPA 70E Certified